Instructional Designer
Resume:
David Littles
Atlanta, Georgia 30311
Dear Recruiter:
I am writing in response to your advertisement. After reading your job description, I am confident that my skills and my passion for technology are a perfect match for this position.
I would bring to your company a broad range of skills, including:
• An experienced Project Manager and team player
• An understanding of the full Course Design & Development life cycle
• Advanced knowledge of Content Development
• A seasoned and experienced in-class Technical Trainer
• A proficient and innovative Audio/Video Editor
• An effective Process Manager
My foundation of technical expertise stems from extensive hands-on development and a prolific training background, along with project management and implementation experience. I effectively employ first-rate collaboration and consulting skills to earn the trust and confidence of students, staff, management and clients by maintaining open channels of communications while delivering measurable results.
I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 404-***-**** or by e-mail at **********@*******.***. I have enclosed my resume for your review, and I look forward to hearing from you.
Sincerely,
David Littles
Enclosure
David Littles
3180 Esplanade Cir. S.W.
Atlanta, Ga. 30311
Objectives: Attain a position as a senior eLearning designer/developer/trainer, which would exercise to the fullest my current skill sets and abilities. Apply course development and production skills learned as an independent contractor to an employment environment in order to increase process efficiency and create effective training. Translate my entrepreneurial skills into effective business management assets.
Salary Requirements: $35-45 per hour
Professional Skills:
eLearning Interface Design -8 years experience
eLearning Development Technology -8 years experience
eLearning Distribution Technology - 8 years experience
Project management-16 years experience
Technical Trainer- 16 years experience
Instructional Design - 16 years experience
Course Development - 16 years experience
Info Mapping- 10 years
Curriculum Development - 16 years experience
Content Development - 16 years experience
Creating Assessments - 10 years experience
Web Services - 10 years experience
Implementing New Technology - 20 years experience
PC Hardware/Software Troubleshooting - 16 years experience
Network technology-20 years experience
Audio/Video development-10 years experience
Audio/Video web streaming-6 years
CD/DVD production-10 years experience
Business and employee management-10 years experience
Sr. Instructional Designer (TEKsystems’ contractor)
Alltel (Aug 2010- Present) - Remote
(Bldg. D Ste. 110 Memphis Tn. 38115) 901-***-**** Steve Slattery
Responsibilities:
• Developed ILT, e-Iearning, job aids training materials for corporate clients.
• Developed solutions training materials for ILT and e-Iearning courses using, Captivate, Articulate, & MS Office.
• Worked with SMEs managing courseware development.
• Conduct needs assessments, define objectives, and act as learning consultant to internal clients.
• Analyze, plan, develop and deliver training courses for instructor led training and web based training.
• Developed IG and PG for courses.
• Work remotely on self-managed projects
Sr. Instructional Designer (Writing Assistant contractor)
Fred Pryor Seminars (June 2010- Oct. 2010) - Remote
(3131 Fernbrook Ln. Ste. 200) 763-***-**** Todd Carley
Responsibilities:
• Developed and maintained ILT training materials for corporate client Fred Pryor.
• Developed new ILT training materials for topic “PC Maintenance & Solutions” using MS Office.
• Developed companion instructor slide deck using PowerPoint
• Developed IG and PG for course.
• Worked remotely on self-managed project
• Exceeded expectations ad delivered before deadline.
Sr. Instructional Designer (TEKsystems contractor)
Suntrust (Oct 2009- February 2010)
(303 Peachtree Ctr. Ave. Atlanta, Ga. 30303) 404-***-****
Responsibilities:
• Developed and maintained ILT, e-Iearning, job aids training materials for corporate clients.
• Developed solutions training materials for ILT and e-Iearning courses using Lectora, Flash, Captivate, MS Office.
• Worked with SMEs and manage courseware development. Conduct needs assessments, define objectives, and act as learning consultant to internal clients.
• Analyze, plan, develop and deliver training courses for instructor led training and web based training. Act as a learning project manager to produce learning deliverables via the ADDIE design model.
Sr. Instructional Designer (direct hire contract)
AT&T (April 2009-August 28, 2009)
(1025 LENOX Park Blvd. Atlanta, Ga. 30319) 404-***-****
Responsibilities:
• Developed and maintained ILT, e-Iearning, job aids training materials for retail market clients. Developed and maintained software, system tools and IT solutions training materials for ILT and e-Iearning. Used Lectora, Flash, Captivate, Articulate, & Dreamweaver.
• Prepared and loaded SCORM compliant files to proprietary LMS (LORA); troubleshoot SCORM manifest issues and file compliance.
• Worked to resolve bandwidth issues from MIS regarding LMS issues due to file size or compression issues.
• Worked with SMEs and manage courseware development. Conducted needs assessments, define objectives, and lead training development team.
• Analyzed, planned, developed and deliver training courses for instructor led training and web based training. Organized learning content for management system developed training tools. Produced high quality learning materials and evaluation tools to measure impact and effectiveness of training and levels of learning.
• Provided training solutions to AT&T retail store managers and supervisors based on business requirements. Coordinated and delivered pilots and training evaluations.
• Established and maintained communication lines between clients, SMEs, developers, and technical designers. Met projects timelines.
• Defined and used training development process, developed training strategies to meet business goals, improved company product sales and improved employee performance.
ELearning Course Designer (TEKsystems contractor)
Norfolk Southern Railroad (Oct- Dec 2008)
(McDonough, Ga. 30319) 770-***-****
Responsibilities:
• Updated older constructed courses to newer ones
• Responsible for design changes, development and deployment of the courses developed.
• Acted as consultant for elearning future development for the group
• Used Snagit, Captivate and Authorware tools.
• Prepared SCORM compliant courses for load to LMS
• Worked to resolve bandwidth issues from MIS regarding LMS issues due to file size or compression issues.
ELearning Course Designer/ Project Manager (ASAP contractor)
Cox Communications (June-August 2008)
(1025 Peachtree Dunwoody Atlanta, Ga. 30319) 770-***-****
Responsibilities:
• Acted as project manager for Hyperion Operating Budget eLearning Project.
• Responsible for team of five for the front end analysis, storyboarding, design, development and deployment of the courses developed.
• My direct responsibility was SME interviewing, front end analysis, storyboarding of the courses and primary customer contact.
• Duties also included creation of a custom Articulate shell with innovative quizzes, as well as, design of an engaging Captivate generated course deployed via corporate server.
• Prepared SCORM compliant courses for load to LMS and supported end user students with course delivery issues over the Intranet
•
ELearning Course Developer (Synectics contractor)
AT&T (Oct. 2007-June 2008)
(1025 LENOX Park Blvd. Atlanta, Ga. 30319) 404-***-****
Responsibilities:
• Responsible for converting leader lead courses into WBT based courses.
• I additionally delivered training to resident course developers via Adobe Connect in the methods of rapid course development specifically in the use of Captivate 3.0 for application simulations
• Utilized Captivate, Lectora, Photoshop, and Flash tools
• Interviewed SME’s and info-mapping information for course development were additional responsibilities.
• Loaded developed SCORM compliant courses to LMS
Training Content /eLearning Developer
General Dynamics (August 2006-Oct 2007)
(403 Park Dr. Warne Robins Ga.31088) 478-***-****
Responsibilities:
• I was responsible for training resident course developers in the methods of rapid course development utilizing industry standard tools such as Captivate, Articulate Presenter/Quiz maker and other course development software packages.
• My responsibilities included project management of all training development projects that are designed and developed as rich media applications which include audio, video and voice over enhancements.
• Responsible for voice over quality and other electronic devices associated with course development such as disc duplicators, computers, and video cameras.
• Main videographer, overseeing video/audio editing and DVD/CD production of conference presentations and special events
• Primary person responsible for deployment of developed courses via LMS and online, and disc distribution
• Prepared SCORM compliant courses for load to LMS and supported end user students with course delivery issues over the Intranet
• Worked as co-administrator for SABA LMS, set up new student accounts, pulled completed course matrix reports monthly for management.
•
• Developer of e-forms used for project management and various other uses created with Adobe Recycler and Acrobat Writer
• Web developer and maintainer of departmental webpage and online storage maintenance
Over and Above Accomplishments:
• Initiated the creation of enhanced software eLearning and deployed methods for developing interactive software demonstrations.
• Initiated the project management strategy for the team of course developers, along with the creation of all e-forms for project tracking and capturing data requirements of external customers.
• Enhanced and took to a higher production standard all video and audio products
• Decreased the development time for course production through project management and innovation
• Standardized the best practices for course development
• Improved the esthetic look and feel of developed courses.
Senior Multimedia / eLearning Developer
Nucleus e-Learning Solutions (Sept 2004-Aug.2006)
(2160 Northwest Pkwy. Marietta, Ga.30067) 770-***-****
Responsibilities:
• I was responsible for quickly training internal and external customers by conceptualizing, designing and developing rich media applications which include audio, video and animations.
• Enhanced eLearning functionality by researching, developing and implementing new methods for on-line training delivery.
• Responsible for customer front-end analysis of SME and information mapping of course goals and objectives for course development
• Revised development processes and technologies by troubleshooting and resolving client side training application issues.
• Insured a smooth inter-department workflow by providing IS support to co-workers.
• Acted as business manager, responsible for contract management and contractors
Over and Above Accomplishments:
• Initiated the creation of enhanced software eLearning and deployed methods of developing interactive software demonstrations.
• Initiated methods of creating hardware identification for eLearning, this allows learners to familiarize themselves with newly released hardware. This method was accepted as a model for future products.
• Create a better user experience by researching, testing and implementing cross-platform CD/Web delivery.
• Increase production efficiency by streamlining content development processes for supplying e-Learning assets.
• Reduce production time by creating reusable templates for hardware identification topics and software demonstration training assets.
• Assist overall organizational efficiency by training the internal workforce on new development tools to gather, organize, and produce training assets.
• Insure the occasional impossible deadlines were met by managing an ad-hoc group of developers.
• Focused developed courses to meet customer management’s business expectations and blended learning experiences for users that gave full benefit of the courses designed
Senior Technical Training Specialist / Multimedia Specialist TEKnowledge Inc. (Jan.1994 – Oct. 2003)
260 Auburn Ave Atlanta, Ga.
Responsibilities:
• Grow course offerings by planning, organizing, developing and delivering instructor led courses, courseware and evaluations.
• Provided sr. management for new training contracts
• Maintain and update up to eight instructor led courses and courseware.
• Assure proper function of training facilities by maintaining PC, server and classroom audio/video equipment.
• Sr. trainer for A+, networks and multimedia courses
• Business Manager for company, responsible for hiring and management of training contracts/contractors
Over and Above Accomplishments:
• Developed "train the trainer" courses in e-learning development and deployment
• Responsible for approving course outlines and info mapping of objectives
• Allowed easy access to technical reference and learning media by developing a training portal
• Alleviated manufacturing production issues by quickly training technicians with ‘just in time’ classroom/web training, course material procurement
• Grew our product offerings and ease of training consumption by introducing computer based training and rich web media to the organization
• Managed large customer account with AT&T Alliance (800 students), responsible for developing new courses, preparing trainers, creation of quarterly schedules, daily class registration, handled customer needs and serviced contract
• Led development team in rapid development of training materials to support current technical issues
• Allowed departmental cost savings by increasing efficiency of processes
Network Engineer/Sr. Networks Instructor
Digital Equipment Corporation (DEC) (Aug 1987-Jan 1994)
Windward Parkway, Alpharetta, Ga.
Responsibilities:
• Recruited into DEC as Network support engineer, responsible for network technical support of users in the Southeast district
• Worked on and operated various network devices (Routers, switches, hubs)
• Responsible for trouble ticket system of call handling group and networking devices
• Recruited into training as a network trainer, rose to sr. instructor
• Taught internal engineers and external customers network architecture
• Taught wiring and network troubleshooting
• Taught skills classes (Problem solving and Decision Making)
Over and Above Accomplishments:
• Certified in first initial MCSE classes
• Certified in Novel support
• Cross trained as skills instructor, certified Kepnor-Tregoe (Problem solving and Decision Making)
Skills
Professional Skills:
Technical Trainer- 16 years experience
Instructional Design - 16 years experience
Course Development - 16 years experience
Curriculum Development - 16 years experience
Creating Assessments - 10 years experience
Web Services - 10 years experience
eLearning Interface Design -8 years experience
eLearning Development Technology -8 years experience
eLearning Distribution Technology - 8 years experience
Implementing New Technology - 20 years experience
PC Hardware/Software Troubleshooting - 16 years experience
Network technology-20 years experience
Audio/Video development-10 years experience
Audio/Video web streaming-6 years
CD/DVD production-10 years experience
Business and employee management-10 years experience
Project management-16 years experience
Team Building-16 years
Software Skills
Adobe LMS experience Other
RoboHelp Office 6.0
Captivate 4.0
Acrobat Writer 8.0
Adobe Live Cycle 8.0
Photoshop CS4
Premiere Pro CS4
Soundbooth CS4
Encore CS4
Indesign CS4
Adobe Connect
Adobe Presenter
Contribute
Flash Server
Flash 8 Video Encoder
Flash Paper
Dreamweaver
ThinQ
Centra
LORA Formatting Solutions Pro- Info Mapping
Camtasia Studio 2.0
Articulate Presenter/Quiz maker
Elicitus Raptivity
Lectora Publishing Suite 2007
IBM Simulation Pro
Formatting Solutions Pro 2.2
Microsoft Office 2007 (all versions)
Microsoft Producer 2.0
Microsoft Windows (all versions)
DocuTools 5.0
Serious Magic Ultra key
Serious Magic Visual Communicator
Audio/video compression audio & video CODECs
HTML
Sorrenson Squeeze compressor
Hardware Skills
Network Devices Office Devices Audio/Video Devices
Network Servers
Cisco Routers
Hubs/switches
Wireless Routers
Network wiring
Wireless configuration
Video/audio streaming
Handheld devices PC maintenance
Digital Copiers
Printer configuration
CD/DVD duplication Video projectors
Audio amplifiers
Audio/Video Wiring
Audio/Video Editing consoles
HDTV knowledge
Education
Graduate
Knoxville, Tn. UDC
Univ. DC Washington DC Atlanta Technical College Atlanta, Ga.
Austin-East High School Major in Social Science
BS Education Major in Electronics
Major in Computer Science AA Electronics/ Computer Repair AA
Professional Development
MCSE Certification 1994
A+ 2000
Kepnor-Tregoe Certification 1993
Novell Certification 1992
Military Training, Communication Specialist
Personal Accomplishments
Kennesaw State University Trainer of the Year 2001
Business Owner (12 years)
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