Sign in

Sales Customer Service

Long Beach, California, 90805, United States
January 23, 2012

Contact this candidate


. Highly motivated, self-starter with strong interpersonal and persuasive communication skills.

. Focus on results. Effectively identify and resolve problems using creativity and available resources. Tackle tough problems and follow through to satisfactory conclusion.

. Thrive in high-pressure, variety-oriented environment. Valued team player who keeps others on task.

• Noteworthy organizational skills. Drive for correctness ensures accuracy in managing records.

• Prioritize workload and multi-task; flexible to changing priorities. Direct in approach to discovering information. Make objective decisions after analyzing data. Consider ramifications of decisions.

• Knowledgeable in computer operations, e.g., MS Word and Excel; Internet research and communication.


Globacom Nigeria Limited(Telecommunication) 2009 – 2011


• To monitor retailers inventory level and ensure replenishment at retailers order point to avoid out of stock situation.

. To develop comprehensive database of the retailers in my territory and maintain close interaction with retailers, sub retailers and earn their confidence.

. Promptly report market activities. Obtain customer information such as names, address, and payment method and enter customers’ orders into computers.

. Explain products or services and prices, and answer questions from customers.

. Answer telephone calls from potential customers who have been solicited through advertisement or personal contact.

. Call to respond to correspondence from customers and follow up initial sales contacts.

. Efficiently draw a route plan toward enhancing achievement of deliverables and report my products performance in the market to my supervisor.

First City Monument Bank 2007 - 2009


. Mobilization of deposits for the bank and opening a quality account.

. Obtain names and telephone numbers of potential customers from sources such as telephone directories and list from other organization.

. Market bank products and provide useful information for the bank including those relating to marketing, sales prospects, products and services reliability.

. Understand customers’ needs and effectively manage the customers. Ensure priority schedules and deadlines are effectively met in accordance with organization requirement.

. Undertake and provide quality customer service relation through telephone and counter enquiry regarding the various activities.


. Strategic market planning .Business development .Territory management .Customer acquisition and penetration. Sale force development .Merchandizing and promotions .sale best practices .Market and competitive analysts.

Key achievement on sales.

. Transformed an under-producing sales team, immediately resolving long standing problems and instituting incentives that elevated performance while building morale and motivation.

. Surpassed personal quota, generating more than 200% of sales targets, and overachieved sales objectives every eligible year.

. Identified, pursued and closed the largest sale deal in territory coverage area, and contributing millions of naira to annually recurring revenue.

. Consistently ranked as one of the top performers in the region, select to lead and monitor a team


Mutual Benefits Assurance Plc. 2005 - 2007


. Provide executive level administrative support to the managers with a demonstrated ability to improvise, improve procedures and meet deadlines.

. Liaise between all impacted department to ensure proper communications and reporting practices.

. Organize the details of special events, travel arrangement and corporate agendas.

. Direct business relations and distribution of company literature to stimulate client interest and sale leads.

. Process monthly expenses reports reflecting supporting document and budget codes indexes.

. Ensure priority schedules and deadlines are effectively met in accordance with organization requirement.


Bachelor of Science, Sociology

Lagos State University, Ojo Lagos, Nigeria

Contact this candidate