Customer Service Assistant
Resume:
Misty S. Nelson
Detroit, MI *****
********@***.***
SYNOPSIS:
I have seven years customer service experience, with experience as a Dental Assistant, the ability to multi-task and work well in a team environment. Possess excellent communication skills, proficient in Microsoft Office suites.
WORK EXPERIENCE:
Midtown Dental, Warren, MI April 2009 – August 2009
Dental Assistant
• My duties as a Dental Assistant included:
o Chair side Dental Assisting
o Mobile Dentistry
o Handling all aspects of teeth impressions
o Sterilization of all dental instruments
o Assisted with front desk duties and patient records.
Marriott International, Inc., Detroit, MI December 2005 – August 2006
Culinary Department Employee
• Sterilized all cooking and eating utensils in a team effort and environment
• Provided necessary assistant with clean up duties within the kitchen area
• Assisted the culinary staff as needed on a regular bases
Oakland Community College, Royal Oak, MI September 2002 – February 2003
Cashier/Food Preparer
• Responsible for providing cashier assistance.
• Balanced the cash drawer on a daily bases
• Prepared all food items for sale throughout the day
• Opened and Closed cafeteria as needed to ensure proper procedure.
• Handled daily cleaning during scheduled shifts to provide a clean dining experience.
EDUCATION:
Everest Institute, Dearborn, MI
Dental Assistant Program, Certificate Diploma Earned, June 2009
Catherine Ferguson Academy, Detroit, MI
High School Diploma Earned, June 1999
CLINICAL EXPERIENCE:
X-Rays, Vital Signs, Radiographs, Coronal Polish, Impressions, Sterilization, Dental Terminology, Maintaining Patient Records and General Dentistry Assistance.
CERTIFICATIONS:
HIPPA, OSHA and CPR
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