Christina T. Esposito
************@***.***
OBJECTIVE – To further enhance the strength of a company through use of my expertise in client services, attention to detail and organizational skills.
SUMMARY
1 24 years experience as Senior Receptionist at United Airlines World Headquarters.
2 Professionally interacts with corporate partners to further strengthen relationships.
3 Works effectively under pressure completing multiple tasks in a timely manner.
4 Focused, time and detail oriented completing additional projects on schedule.
Senior Receptionist - World Headquarters
1984 to 2008
5 Professionally welcomed, assessed needs and provided assistance to 60,000 annual visitors.
6 Ensured proper security clearance into world headquarters.
7 Liaison between corporate partners and staff to facilitate a timely meeting.
8 Provided immediate direction to unsatisfied air travelers.
9 Tracked visitor information and prepared multiple reports to maintain compliance within corporate and government regulations.
10 Project leader for multiple reception, switchboard and database projects.
11 Coordinated corporate special events for both internal staff and corporate partners.
12 Trained additional reception and switchboard staff.
13 Assisted with switchboard staff during peak call volume periods.
14 Proficient in Microsoft Office and Outlook.
Corporate Recognition Awards
1 Attitude Award - 1997, 2001, 2002, 2003, 2004, 2005, 2006, 2007
2 Accomplishment Award - 2000
3 Outstanding Achiever Award - 2000
4 Finance Division Website Launch Team Award - 2000
5 Effort Award - 2000, 2001, 2004, 2005, 2006
American Management Association Certificate of Merit
1 Assertiveness Skills For Managers and Supervisors - 1999
2 How To Interview People - 1999
3 Basic Supervision - 1999
4 How To Take Charge Of The Front Desk - 1997
Education
5 Forest View High School Graduate - Arlington Heights, IL