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Office Manager/Billing Specialist

Kissimmee, Florida, 34758, United States
April 01, 2010

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Robin Lennard

**** ********* **.

Kissimmee, FL *4758


OBJECTIVES: To obtain a job in a field that is challenging, rewarding, where I can advance and further my education and career.


8/2003-2005 Ashworth College

Major: Accounting

Graduated Brown’s Business & Secretarial School

Major: Word Processing and Data Entry

EXPERIENCE: Office Manager/Accounts Receivable / Accounts Payable / Billing / Collections

06/2006 to present Feldman Foot Clinic

401 E. Central Ave.

Winter Haven, FL 33880

Supervise staff, 3rd party billing, electronic billing & electronic transmissions, credentialing,

authorizations/referrals, inusrance and patient collections, payroll,

payment posting, scheduling, insurance verification, refunds, charge entry, billing for Assisted Living and Skilled

Nursing Facility, Durable Medical Equipment/Radiology.

10/00 to 06/06 University Dentistry and Medicine of New Jersey

317 George Street

New Brunswick, NJ 08903

Experience with EOB’s, HCFA forms. Ins. (HMO, PPO, MEDICARE & MEDICAID). Input declines and correspondence from ins. companies. Follow up for payment. Dealt with Doctors for proper CPT and ICD-9 codes to ensure payment. Claims investigation for incorrect codes, overbilling/underpayments. Ensured all claims followed the NJ State requirements. Payment posting.

10/98 to 10/00 McKesson HBOC

220 Davidson Avenue

Somerset, NJ 08873

Set up spreadsheets to generate a report for monthly meetings with supervisor and doctors. Experience with CPT and ICD-9 codes. Experience with Eob’s, and all types of INS (HMO’s, PPO’S,Medicare, Medicaid). Claims investigation for overbilling and incorrect codes and underpayment of claims. Ensured all claims were not fraudulently billed and met all requirements of the State of NJ.

1992-1998 Lennard & Associates Special Transportation

Newark, NJ

Director of Transportation / Operations

Supervised qualified drivers and office personnel. Coordinated recruitment, testing and interviewing for professional personnel. Accounts receivable/Accounts Payable using Quickbooks, billing & collections (HMO’s, Medicare, Medicaid, BC/BS). Payroll, employee performance reviews, dispatching and switchboard. Reported daily reports to the President, interacted with the Fleet Safety Manager on Loss Control Procedure. Set up Policy and Procedure Manuel, Safety Manuel and Personnel Policies Manuel. General ledgers, budgeting, Financial plans & audits.


Profession with IDX, Microsoft Windows 2000, XP Professional, Microsoft Word & Excel, Quick books, PCS, Star, Medware


Experienced in PIP, Workers Compensation, HMO, Commercial and Indemnities plan.

Proficient in medical billing.

Skilled in ICD-9, CPT-4.

REFERENCES: Upon Request

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