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Customer Service Manager

Dallas, Texas, 75229, United States
May 27, 2010

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Daniella Levy Muldoon

**** ******** ******

Dallas, TX, 75229

469-***-**** (ph)

Employment Objective

A position which utilizes my degree in CJS & offers an opportunity for career advancement.

Education and Training

2006 University of Texas @ Dallas- Richardson, TX

Bachelor of Arts in Crime and Justice Studies- (GPA- 3.121)

2004 Eastfield College – Mesquite, TX

Associate in Sciences- (GPA1- 3.117, GPA2- 3.081)

1999 Rockwall High School- Rockwall, TX


Other Qualifications

Communication: Demonstrates excellent communication skills with all levels of staff and management within organization. Is quick to point out areas for improvement and provides support information to manager for appropriate action. Goes beyond expectations to resolve issues with little supervision.

Skills: Proficient computer skills to include Microsoft Word and the Aloha System. Able to type 58 words per minute.

Languages: Proficient in Hebrew and Spanish to include writing, speaking & reading.

Employment History

06/07- Present Lynn Tillotson Pinker & Cox, Dallas, TX

Receptionist; includes but not limited to answering phones, data entry, and greeting clients

Supervisor: Robert Petty; 214-***-****

05/08- 11/09 Rockfish, Dallas, TX

Responsible for greeting customers, taking orders, ensuring the guests are enjoying their experience at the restaurant, and financial transactions

Supervisor: Greg; 214-***-****

11/06- 03/07 The Law Office of Kimberly G. Tucker, Plano, TX

Assistant to two attorneys including but not limited to answering phones, filing, miscellaneous computer work, and financial transactions

Supervisor: Kimberly Griffin Tucker; 972-***-****

01/05- 01/07 24 Hour Fitness, Mesquite, TX

Customer service including but not limited to answering phones and miscellaneous sales

Supervisor: Carol; 972-***-****

12/04- 06/05 EB Games, Garland, TX

Sales and customer service; Sold new and pre-owned games; Responsible for establishment opening, including but not limited to required paperwork and financial institution transactions

Supervisor: Joe Rigali; 972-***-****

04/99- 11/04 The Ranch House/Doc’s Lake Shack, Rockwall, TX

Assistant Restaurant Manager; Effectively trained new employees in the food service industry.; Promoted to Assistant Manager in 3 years; Provided new hire orientation and training; Responsible for establishment opening and closing, including but not limited to required paperwork, financial institution transactions, and staff training.

Supervisor: Kevin Kneiss; no longer in business

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