Customer Service Medical Assistant

LISETT CELEDON

***** *********** **

CANYON COUNTRY, CA 91387

Phone: 661-***-****

Cell: 818-***-****

E-Mail: *************@*****.***

Career Overview

OBJECTIVE : I'm a responsible, multi-task-oriented team-player eager to bring my productive administrative skills to a growing company who needs top-level support.

Skill Highlights

Filing and data archiving

Patient charting

Insurance eligibility verification

Patient scheduling

Medical terminology

International Classification of Diseases (ICD.9CM)

Bilingual (Spanish)

Phone communication

In- and out-patient care

Organizational skills

Chart preparation/filing

Customer service

Patient-focused care

Prioritizing/managing deadlines

Current Procedural Terminology (CPT)

Education

2006 Charter College Canyon Country, CA

certificate Administrative Medical Assistant

,

Administrative Medical Assistant Certificate

Professional Experience

February 2007 to October 2009

Tarek Bittar M.D Valencia, CA

Medical Receptionist

Multi-tasked general office duties such as answering incoming and outgoing multiple telephone lines for a busy medical office. Recorded patients' medical history and test results in there medical records Scheduled and confirmed appointments. Accurately printed physician-dictated reports and complied with patient requests for copies of patient records.Located, checked in and pulled medical records for appointments and incomplete patient charts.Facilitated organized record retrieval and

access by maintaining filing system for both in-house and discharged residents.Organized, updated and maintained patient charts.

Maintained patient privacy and confidential patient information.Showed patients to examination rooms and prepared them for physician exam.

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