Manager Customer Service
Resume:
**** ***** ****** *****, ********, MI
CHRIS GLADDUE
PROFILE
Goal oriented professional who is optimistic and committed to any challenges while maintaining the highest quality standards.
Effective team player with proven communication skills and leadership qualities that would ultimately maximize the mission of any company.
Respect for authority with an unwavering work ethic and history of dependability in all aspects of the environment placed in.
Strong Public Relation skills that make me a proven asset in a wide variety of professional fields.
WORK EXPERIENCE
2009 – Current Chris Gladdue Art & Photography Flushing, Mi
Owner, Chrisgladdue.com (visit site for additional information)
• Contracted photographer with Action Sports International shooting Florida sporting events. Customized photography for events, businesses and individuals. Commissioned artist for multiple art festivals and personal pieces.
2005 – 2011 City of Sarasota 941-***-**** Sarasota, Fl
Coordinator, Development Review and Real Property Manager
• Review all Development Applications for the City of Sarasota, maintain development accounts, manage all development Public Records, manage the tracking and accounting program for all projects, schedule and advertise all development Public Hearings, maintain all City property leaseholds, maintain City property tax and property records, create maps and mailing lists using Geographic Information System (GIS) and serve as the Public Liaison for all development and City property.
2004 – 2005 Epoch Property Management 941-***-**** Sarasota, Fl
Leasing Specialist
• Qualify and lease to clients, audit files, market property, residential services, organize community activities, perform AMSI computer management reports and show property to all potential investors.
2003 – 2004 Enterprise Rent-A-Car 941-***-**** Sarasota, Fl
Manager Trainee
• Performing all managerial duties on a training level, market all potential vendors, and maximizing profit by selling additional packages with all rentals.
1999 – 2004 Chili’s Grill and Bar (407) 366-226 Oviedo, Fl 941-***-**** Sarasota, Fl
Server, Key Employee, Trainer, and Expediter
• Train all new employees, fill in manager shifts, and key server the majority of shifts.
1995 – 1999 United States Air Force 843-***-**** Charleston, SC
Aircraft Electrical and Environmental Systems Specialist on C-17s, 437th AGS
• Journeyman in Electrical & Environmental Systems, shift expediter, flight analyzer, member on Boeing test program and aircraft recovery team specialist.
AWARDS RECEIVED
Epoch Property Management: Leased up property faster than corporate projections and maintained the highest leasing percentage of staff.
Enterprise: Winner of group sales contest and rated number one airport location in the world for customer service.
Chili’s: Lead server sales in multiple corporate contests, selected for trainer Olympics and recruited for manager training program.
U.S. Air Force: Honor graduate, achievement medal, good conduct medal, outstanding unit award, longevity service award, early promotion to senior airman and top four award for designing squadron logo and coin.
EDUCATION
1999 – 2001 State College of Florida Manatee, Fl 2001 – 2003 University of Central Florida Orlando, Fl
Bachelor of Science (BS) Public Administration with Criminal Justice Minor
• August 2003 Graduate, Presidents list, Deans list six consecutive semesters and graduated Magna Cum Laude with an overall GPA of 3.582.
• Member of Phi Theta Kappa Honor Society, Students for earth club, UCF surf club and team and staff writer as well as illustrator on Lancer Newspaper.
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