Management Sales

SUMMARY OF QUALIFICATIONS

• Five years experience in purchasing, operations management, materials management, and inventory management

• Working knowledge and experience with supply chain, vendor management, logistics, and shipping and receiving

• Front line supervision and department team leader experience

• Strong track record for improving department performance

• Received highest ratings of department efficiency at district, regional, group, and corporate levels

PROFESSIONAL EXPERIENCE

BAPTIST MEMORIAL HEALTH CARE

Medical Buyer for Baptist Hospital Desoto –June 2009 to Present (Southaven, MS)

MATERIALS MANAGEMENT

Purchasing

• Responsible for $10,000,000+ in purchasing per year across all hospital departments and units

• Accountable for maintaining accurate purchasing records of inventory warehouse items; an average of $600,000 in product

• Responsible for handling all purchasing responsibilities both inventory and non-inventory, including returns, credits, and debits

• Accountable for ensuring contract items are paid at or below contract cost

• Resolve incorrect invoices, shipping errors, cancellation of orders

• Work on problems of moderate/complex nature where analysis of situations or date requires evaluation of identifiable factors

• Responsible for all invoice payments to be accounted for and paid within allotted time frame

• Exercise judgment within defined procedures and practices to determine appropriate action for obtaining solutions

Vendor Management

• Maintain all hospital standards and policies with regard to vendor relationships including RepTrax vendor management system

• Contact vendors regarding products; receiving contract or discount pricing on products

• Follow proper procedures to obtaining products directly from vendors; including backorder resolution when products are not available through distribution or manufacturing plants

• Ensure all products purchased with vendor agreements are paid at contract prices, ensure all required documentation and research is followed in order to complete process

• Responsible for reporting any shortages, credits or incorrect invoices to vendors in order to keep accurate purchasing records for all hospital items

Inventory Management

• Maintain appropriate inventory levels, keep accurate records of inventory purchases

• Oversee the proper storage of all hospital inventory, including FIFO practices for stock and non-stock items

• Use proper procedures when purchasing substitute items to ensure inventory accuracy and budget control

• Ensure all products ordered are received accurately in order to maintain accurate inventory

Item Master and Charge Master Liaison

• Process all hospital requested item builds to be incorporated into the system item master

• Process all requests for charge item activations; communicate with charge master specialists and hospital units to complete process

• Respond to department and management requests for updates to current products; including vendor information, product identification number, price, and unit of measure

• Responsible for entering patient charges in system for patient billing purposes

Patient Charge Processor; Department Revenue

• Responsible for maintaining all patient chargeable items in system to generate hospital’s $40,000,000 revenue

• Responsible for collecting patient charge cards from various departments of the hospital to enter for patient charging purposes

• Accountable for accurately entering patient charges and credits

• Responsible for retaining patient account information regarding charges for audit purposes

TARGET CORPORATION

Softlines Sales Floor Team Leader – September 2008 to June 2009 (Memphis, TN)

Supervision

• Provide leadership and team building to the department and team members in driving sales, service, and profitability

• Facilitate staff development: recruitment and selection of service oriented team members, providing performance feedback

• Provide oversight in the training, coaching and motivation of team members to achieve company goals

Department Performance

• Develop solutions for department performance in order to maximize sales goals established for the department

• Oversee merchandise opportunities, evaluate merchandise performance and adjust merchandise presentation to meet sales objective

Guest Services Team Leader – May 2008 to September 2008 (Memphis, Tennessee; Chesapeake, Virginia)

Supervision

• Supervise all cashiers, guest service, cash office, cart attendant, food service, and photo lab team members

• Supervise, coach, and train team members on guest service, fraud, prevention/identification, and safety procedures

• Coach team members to follow register prompts and drive credit applications

• Ensure team members are cross-trained to provide coverage and back-up for all service areas

• Evaluate performance, write and conduct reviews; recommend and administer counseling and corrective action

• Plan team member work by delegating areas of general responsibility to ensure complete coverage

• Provide coaching, recognition, and frequent feedback to improve team member and specialist performance

Food Service Team Leader – August 2007 to May 2008 (Chesapeake, Virginia)

Certified Food Safety Manager

Supervision

• Supervise the daily operations of team members

• Third-party vendor management; accurately scoring all vendors on performance

• Fully train team members on food safety regulations; follow up on training events to evaluate learning progress

• Drive a safety culture; lead by example; recognize safe behaviors, coach unsafe behaviors

• Ensure First In, First Out (FIFO) is maintained for food quality

Inventory Management

• Use of online application system to purchase all supplies for the department

• Ensure a monthly budget for the department is utilized when processing orders

• Order product and supplies on time while using appropriate tools and processes to ensure inventories are maintained at the optimal level

• Inventory control; ensure inventory is maintained with quarterly inventory evaluations

COMPUTER SKILLS

• Proficient on Windows Operating Systems; Microsoft Office (MS-Word, MS-Excel, MS-PowerPoint); 70 wpm

EDUCATION

Bachelor of Science, Vanderbilt University, Nashville, Tennessee, May 2007

Major: Human and Organizational Development (Concentration in Leadership and Organizational Effectiveness)

Overall GPA: 3.2/ 4.0; Major GPA: 3.4/4.0

ACTIVITIES and HONORS

MPACT Memphis

Member, Community involvement 2012

Service First Council –Baptist Hospital

Member, Appointed department representative. 2009-2012

Vanderbilt University Women’s Track and Field Team

Member, Collegiate thrower in the shot put, discus, hammer, and indoor weight. 2003-2007

South Eastern Conference Academic Honor Roll

Recipient, SEC Academic Honor Roll recipients must maintain a 3.0 GPA while competing in Varsity Collegiate Athletics. 2004-2007

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