Customer Service Administrative Assistant
Resume:
Jasmine Herod
*********@*****.***
Objective To achieve professional positions in the work force and to grow as a professional.
Education
Bachelor of Science
Bachelor of Science University of Missouri St. Louis August 2010 to Present
Major: Biology
Minor: Chemistry and Dance
Coursework Introduction Biomedical Science General Chemistry I and II
• Human Genetics Organic Chemistry I & II
• Bimolecular Interactions Dance 100-300 level course
• Human Anatomy Histology
• Human Physiology Statistics
• Biotechnology Philosophy
• Trigonometry
• Calculus I
• Physics I (Calc based)
Lab Experience
• Analytical Chemistry Pipetting
• Bio Assay Protein Assay
• Cell Culture Protein Purification
• Centrifuge Protein Sequencing
• Distillation RNA Isolation
• DNA Manipulation Sterile Technique
• DNA Sequencing Tissue Culture
• Electrophoresis UV
• Enzyme Assay Wet Chemistry
• Histology
• HPLC
• Mass Spectrometry
Employment
Child Development Center Springfield, MO 2007 to 2008
Provide assistance to children from ages 0-5 for a variety of task and needs. Tasks include feeding them breakfast, lunch, and snack. Also help with conflicts between children and to communicate with parents. Entered data into the computer about every child and parent that entered the daycare.
St. Patrick Center St.Louis, MO 2006 to 2008
Intake Specialist/Client and Customer Services
In charge of taking all general information about new and preexisting clients. After all general information has been taken it is my responsibility to choose and get the client into the correct program for their personal needs. It is also the intake workers responsibility to take a personal interest in their clients and to keep up with their progress after they have completed there programs. If any problems do arise with the clients it is the intake specialist job to contact the client and fix the problem with minimal complications. A lot of computer work and data entry was involved in this position by using our special computer software for client entry.
Head Day Care Worker
St. Patrick Center St. Louis,MO 2009-2010
In charge of all children that enter the building. Responsibilities include feeding the children and changing diapers. Also the head day care worker is responsible for some type of mental stimulation by reading books and playing educational games. Entering and updating information about new and returning children into the computer software used throughout the department.
Nanny March 2010-August 2010
I was in charge of a ten year old girl. I picked her up from school made sure all homework was done, did the dishes, laundry and on occasion made dinner got her ready for bed and took her to school in the morning. I was responsible for her from 2:45pm to about 6:30 everyday. I found fun things to do after school work was done that were educational and entertaining for both of us.
Radio Shack St. Louis, MO November 2010-Present
Sales Associate/Customer Service Representative.
I greet all customers that walk into the store help them with their problems and find exactly what they need in the store while answering any questions they may have. I also handle money transactions when a sale is made through the computer system. Qualifications: To have prior customer service experience, great speaking voice in person and on the telephone and to be knowledgeable of all products sold in the store
Rosewood Care Center ( Healthcare Facility)
Administrative Assistant
My responsibilities are answering a multi line phone with poise and professionalism. To take care of all medical paper work, resident information, filing, preparing packets for new employee and residents and all clerical and administrative responsibilities.
Skills
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Works
Activities/ Recreation
UMSL Dance Company
• Soultry Dance Team
• Volunteer at the Boys and Girls Club in Springfield, Missouri
• Inertia Dance Company Member
• Active Member of Sister Circle
• Member of Student Government Association
Leadership Experience
• Soultry Dance Team Captain
• Member of Sister Circle Executive Board, Position: Public Affairs Committee
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