Customer Service Sales

MWAKA CHUUYA

Phone: 770-***-****

***********@*******.***

I am a recent graduate of Jacksonville State University. I am a creative problem solver, goal driven achiever with strong organizational skills, detail oriented in order to deliver results.

EDUCATION

Jacksonville State University, Jacksonville, Alabama 2010

Bachelor of Science, Business Marketing GPA 3.00/3.40

Sir George Monoux College, Walthamstow, London England 2001

MAJOR: English Literature, Advance Levels in Law, Media, and Information Technology

SUMMARY

Business/Administrative professional eager to leverage five years of experience and office management certification to secure a leadership role. Highly organized, efficient and skilled in a variety of office support tasks, including:

• Telephone & Front Desk Reception Customer Service Filing & Data Entry

• Database & Records Management Executive & Administrative Support Reports & Spreadsheets

• Complaint Handling Budgeting & Cost Controls Retail Store Operations

• P&L Management Merchandising Strategies Teambuilding/Training/Supervision

• Inventory Management Scheduling & Calendaring Meeting & Event Planning

• Computer Skills: Word, Access, Visio, Excel, Outlook, PowerPoint, Mac/Windows Vista/XP, Adobe PDF, Safari.

WORK EXPERIENCE

MEG5 Engineers April 2010 to October 2010

Engineering Marketing Specialist, Atlanta, Georgia

• Personally Interior designed Atlanta office

• Oversaw creative direction of marketing and branding MEG5 in the US.

• Spearheaded acquisition of RFPs in Atlanta, as well as B2B correspondence in professional engineering consultation,

• Coordinated the Atlanta office administration and payroll.

• Maximized office efficiency managing day-to-day facility and company functions

Comforcare Services, Atlanta, Georgia October 2008 to 2010

• Provided care for the elderly with everyday assistance and therapy.

• Took vital signs, encouraging self-help and independence physically, emotionally as well as financially.

• Ensured safety and security of clients

Hooks Van Holm Inc. Atlanta, Georgia August 2007 to 2008

Mortgage/Real Estate- Acquisitions and Closing Specialist-

• Hands on involvement of Property Conveyances streamlining complex marketing processes for improvement opportunities

• Inspected acquisition of foreclosed properties for future re-sell cutting costs, fostering efficiency and ensuring profitability

• Handled recovery of misspent and outstanding funds in accounts receivable/payable

• Handled the Alabama office Sales Cancelations

Gap Incorporated - Old Navy, Gadsden, Alabama February 2005 to 2007

Sales Associate

• Successfully launched a new Old Navy store in North East Alabama

• Encouraged sales, working a cash register, working with customers and managers one on one, as well as being part of an efficient marketing team upon opening a new store.

• Assisted in customer service, logistics, and dealt with complaint handling.

AFFILIATIONS:

Jacksonville State University International Student Organization

Jacksonville State University Business Department-American Marketing Association

Jacksonville State University Honors Program 2002 to present-English Literature & Biology

ACHIEVEMENTS:

National Record of Achievement

Successfully completing work experience for internship

Graduating Valedictorian of Certified Nurse Assistance Course

HOBBIES:

I enjoy reading, shopping, fashion & fine Arts, traveling as well as meeting and interacting with new people. And open to new challenges and experiences.

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