Tina M. Cisneros
San Antonio, TX 78229
**********@*****.***
Objective: To utilize my skills and perform at the best of my abilities to help this company grow. To obtain knowledge and continue to grow as an individual.
Experience:
Starbucks Hear Music
San Antonio, TX
Dec 2006-Jan 2007
Job Title: Barista
Responsibilities: Customer Service, Greeting, Preparing coffee, promoting specials and music.
Harland Clarke
San Antonio, TX
May 2007
Job Title: Customer Service Rep II
Responsibilities:
-Receiving inbound calls for large businesses on supplies (checks, deposit tickets, deposit bags, etc.)
- Preparing daily, weekly, and monthly stats for supervisor
- Supporting the Team when supervisor is unavailable
- Working with workforce team to maintain service levels
- As a member of the sales team I also work on incentives to drive revenue center wide.
Education:
John F. Kennedy
H.S Diploma
2002-2006
San Antonio College
Music Business Major
2006-2008
Skills:
-Knowledge with Excel, Word, and PowerPoint
-Computer Skills
-Works well with individuals and teams
-Fast Learner
-Experience dealing with customers and maintaining quality and consistency within calls