Customer Service, Project Manager, Interior Design, Showroom Sales

**** * ******, ****, ** *****

480-***-**** • ****************@*****.***

MICHELLE DUNBAR

OBJECTIVE

My ultimate goal is to excel in an environment where I can grow as a person and take pride in my work.

FUNCTIONAL SUMMARY

My life has been comprised of offering the best customer service at every place where I’ve been lucky to work. I currently seek an environment where I can earn enough to comfortably support my family in a stable manner. I will work hard for a company that allows me the opportunity to succeed in that capacity.

SUMMARY OF QUALIFICATIONS

Excellent Consumer Relations, Articulate, Patient, Quick Study, Enthusiastic & Hard Working, Managed Others, Strong Organizational Skills

EMPLOYMENT

12/09- 2/12 Fashion House Interior Design Co, LLC (Mesa, AZ)

Interior Designer/ Home Based Part Time Consulting

Design and decorating consultations with clients

Online design services

10/06- 8/09 Custom Interiors LLC (Apache Junction, AZ)

Interior Designer/ Project Manager

Worked directly with clients, contractors to design home interiors, then manage the various subs completing the labor to ensure quality and client’s expectations were met

Kitchen and Bathroom specialist, computer aided design using 20-20 design software. (experienced since 4.2 existed)

6/05- 10/06 DesignsOnline.biz (Mesa, AZ)

Interior Designer/ Home Based Online Business

Managed website where clients would send in floor plans for assistance with their design dilemmas

11/02- 6/05 Nursefinders (MA and AZ)

CNA

Worked for an agency that placed me in understaffed hospitals and nursing facilities to assist patients with activities of daily living

2/01- 2/04 Optimum Design (Springfield, MA)

Interior Designer, specializing in Kitchen and Bath

Designer specializing in kitchen and bath design, sale of custom and semi-custom cabinetry, using 20-20 5.2

Worked directly with contractors and subs to implement design within the home

12/00- 10/01 Teletech Call Center for G.E. Group Life Assurance (Enfield, CT)

Customer Service Agent

Handled inbound calls and occasional outbound to G.E. Insurance

Customers

Provided benefit information for Dental, Health, Life & AD & D

Dealt with high call volume, quality assurance and call escalations

12/99- 10/00 Keystone Plumbing (Springfield, MA)

Lead Kitchen Designer

Designer specializing in kitchen and bath design, sale of custom and semi-custom cabinetry, using 20-20 5.2

Managed 4 residential designers, performed field measures for commercial division, eventually assuming Commercial Consumer Relations

Sale of plumbing products in conjunction with kitchens and baths

EDUCATION

The Art Institute- Interior Design BFA(still working on it)

LANGUAGES

English, with some basic spanish

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