Management

SUMMARY

A highly personable and results-oriented manager with extensive retail experience possesses strong team-building and organizational skills. Excels in fast-paced environments, builds team morale and productivity while effectively increasing revenues and reducing costs. Enthusiastically builds business relationships in private and public sector producing win-win outcomes. Integrating proven experience and new insights in a lifelong learning approach to managing, contributes to the bottom line and overall operations excellence.

PROFESSIONAL EXPERIENCE

12/05-06/07 Chernin’s Shoe Outlet, LLC, Corporate Offices, Chicago, Illinois

Dept. Eliminated (Retail Shoe Outlet with sales volume of $30 million)

Facilities Manager

♦ Reported directly to Chief Operations Officer

♦ Responsible for maintenance of 36 retail locations in 14 states

♦ Opened 10 retail locations in Detroit, Baltimore, Philadelphia, Memphis and Chicago

♦ Developed relationships with city governments pertaining to permits, licenses, and inspections

♦ Developed sign package for exterior LED signs, interior and grand opening signage

♦ Procured build out needs for all new constructions; painting, carpeting, counters etc.

♦ Conferred and coordinated with outside vendors/contractors to perform activities and/or supply materials

♦ Scheduled routine maintenance of HVAC, Fire Safety, Security Alarms

♦ Reformatted, implemented procedures, and maintained store supply requests

♦ Purchased, maintained inventory and delivery of supplies to stores, warehouse and corporate offices

♦ Handled multitask responsibilities under pressure/time constraints. Adjusted and responded to unscheduled events and resolved issues quickly and professionally.

♦ 40% travel required to all markets

11/01-12/05 Finish Line, Inc., #383-Flagship, Chicago, Illinois

General Manager/Market Leader-Retail Management

♦ Maintained and enhanced sales of $2.6 million in Athletic Footwear and Apparel

♦ Increased sales volume - 1st yr by 26%, 2nd yr by 29%, and 3rd yr by 28%

♦ Supervised, trained, developed & motivated staff of 30 employees

♦ Achieved multiple awards including:

Manager of the Year for Midwest Region - 2003

Sales Awards for 3 yrs, Shrink Award for 2 yrs, Labor Award for 3 yrs

♦ Maintained shrink percentage to below - .16% annually

♦ Developed relationship with 2 Universities for Recruiting Management

♦ Responsible for Hiring 4 Store Managers for Region

MICHAEL D. FRUSTINI page 2

11/01-12/05 Finish Line, Inc., #383-Flagship, Chicago, Illinois

Market Leader/Trainer

Oversaw operations of 6 stores in district. Maintained sales volume numbers for DM. Kept visual and merchandising standards set by Finish Line. Responsible for interviewing, hiring and training new MIT/Store Managers.

PAST RETAIL EXPERIENCE

11/00-11/01 Old Navy Clothing Co., #5789-Flagship, Chicago, Illinois

Sales Manager - Infant, Toddlers, Boys & Girls-Retail Management

Accountable for overall store sales performance as well as merchandising and housekeeping standards. Anticipated sell-through of merchandise and developed action plans to react to fluctuation in business. Determined customer shopping patterns and adjusted merchandise accordingly. Responsible for 26% of $30 Million volume. Supervised, trained, developed & motivated staff of 200 employees.

12/99-10/00 Bloomingdale’s, Chicago, Illinois

Merchandise Manager - Ready-To-Wear, Coats & Swim-Retail Management

Merchandised Women’s Better Sportswear with annual sales of $6.4million. Merchandised Womens Coats & Swimwear with annual sales of $2.2million. Maintained standards for visual presentation. Conducted semi-annual inventory of respective areas. Maintained stockrooms, performed floor moves, processed RTVs, transfers, price changes and damages.

12/98-12/99 Filene's Basement, #87-Chicago, Illinois

Store Closed Group Manager - Women Ready-To-Wear-Retail Management

Managed Women's Coats, Suits, Dresses and Entire Shoe Department. Implemented merchandising strategies for high visibility and effective sales. Responsible for 29% of $13 million volume. Increased sales by 15% over budgeted goals for Spring/Fall 1999.

Operations Manager - Cash Management

Managed Customer Service, Cashiers and Cash Office Departments. Responsible for daily cash management. Maintained daily, weekly, and quarterly financial reports. Developed strategy for business planning, budgeting, and expense control. Reorganized Customer Service and Cashiers and introduced new concepts promoting personal ownership and reducing overhead.

EDUCATION

DePaul University, Chicago, Illinois; Major: Business Management, Minor: Psychology

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