Resume of Gretchen A. Knepp
Resume:
Gretchen A. Knepp
Pittsburgh, PA 15223
********@*****.***
PROFESSIONAL OBJECTIVE
To successfully incorporate all areas of abilities, experience and education by securing a challenging and progressive management, executive assistant and/or administrative assistant position preferably within a project-oriented environment.
PROFESSIONAL STRENGTHS
• Strong administrative, supervisory and HR skills
• Expansive software capabilities
• Established written and verbal communications
• Enjoys face-paced environment
PROFESSIONAL EXPERIENCE
Underwriter’s Brokerage Service August 2007 – present
Brokerage Assistant
• Responsible for the daily processing of new business
• Interact with registered representatives on a daily basis
• Implement compliance regulations / contact with ING Home Office
• Responsible for annual compliance meeting
• Create and participate in various marketing projects and events
Pittsburgh Presbytery October 2006 – June 2007
Assistant to the Director, Justice Ministries & Mission and
Director, New Church Development, Stewardship & Committee on Ministry
• Provide daily administrative support to both directors
• Responsible for all calendar scheduling
• Work individually with various committees on special projects
• Coordinate all committee and workshop events and follow-up
The Western Pennsylvania Hospital April 2005 – August 2006
Executive Assistant
• Assist the Director, Quality, Risk Management and Regulatory Affairs
• Responsible for all calendar scheduling
• Coordination of all committee and task force meetings and follow-up
• Compile and complete various data reports
• Supervise and delegate tasks to part-time departmental staff member
Maplewood Quality Foods, LLC June 2004 – December 2004
Owner / Chief Executive Manager
Full management of company operations and record keeping
Allegheny Investments, Ltd. / Allegheny Financial Group Ltd. January 2001 – March 2004
Compliance Specialist
• Promoted to assist the Vice President of Operations / Chief Compliance Officer
• Involved in the restructuring of the department and development of the Compliance Program
• Responsible for the interpretation and implementation of promulgated regulations
• Accountable for firm’s written supervisory compliance procedures
• Responsible for departmental communication, training and record keeping
• Responsible for departmental correspondence and presentations
• Co-creator of the Compliance database, including maintenance and report generation
• Responsible for proactive analytical reading, research and reports
• Departmental contact for regulatory agencies, 65 employees, 120 registered advisors and clients
• Coordination of all departmental scheduling and meetings
• Contributed articles to monthly newsletter
• Assisted with marketing activities
Administrative Services Specialist
• Responsible for firm-wide word processing, purchasing and inventory control
• Responsible for oversight of all service-related accounts
• Initiated contract negotiations and cost-effective analyses to decrease costs
• Participated in special projects assigned by members of the Management Team
• Initiated participation in Compliance-related projects
Human Resources Assistant
• Pre-employment investigations
• Orientations / Orientation Packet
• Compliance with HR regulations
• Policies / Procedures / Employee Handbook
• Attendance Records
• Benefits Review / Maintenance
• Resume Review / Filing / Notification
• Staff Training Sessions
• Event Planning and Coordination
• Departmental Correspondence
• Research and compilation of Employee database
Marsetta Lane Temporary Services April 2000 – January 2001
Recruiter
• Successfully matched client requests with appropriate temporary personnel
• Heavy telephone contact with clients, prospective clients and temporary personnel
• Initial interviewing of prospective temporary personnel
UPMC / University of Pittsburgh School of Medicine June 1996 – March 2000
Western Psychiatric Institute and Clinic
Department of Psychiatry – Office of Residency Training / Medical Student Education
Coordinator, Medical Student Education
• Began as a temporary assistant and accepted permanent position within six months
• Instrumental in developing Medical Student Education as a separate department
• Coordination of all educational requirements for MSII, MSIII and MSIV medical students
• Designated examination proctor for MSIII medical students
• Liaison for and coordination of national and international visiting MSIV students
• Coordination of all educational teaching schedules for faculty members
• Responsible for all departmental correspondence and supplemental teaching materials
• Implemented required attendance at AA meeting for MSIII medical students
• Participated as a member of the Dean’s Retention Committee
• Developed and maintained departmental website
• Served as Special Events Coordinator
• Worked closely with executive offices regarding departmental PR projects
• Supervision and delegation of daily duties to departmental secretary and two assistants
• Satisfied all credentialing requests for the Office of Residency Training
Co-Coordinator, Clinical Neurosciences Clerkship
• Participated as member of Curriculum Design Committee
• Supervision of integration of Neurosciences into the MSIII Clinical Clerkship
• Core responsibilities for MSIII Clerkship expanded with Neurosciences integration
• Training and supervision of the Education Coordinator, Neurosciences
ADDITIONAL PROFESSIONAL EXPERIENCE
UPMC Managed Services Organization April 1996 – June 1996
Temporary Administrative Assistant
Steel Structure Painting Council / AIM USA August 1995 – December 1995
Temporary Marketing / Trade Show Assistant
W. F. Minnick & Associates October 1990 – September 1994
Creative Assistant
Western PA Regional Resource Center September 1986 – June 1988
Senior Editor / Descriptive Narrative Entry
EDUCATION
Point Park College – BA Journalism & Communications 1979 – 1982
Butler County Community College – Liberal Arts (Dean’s List) 1978 – 1979
Allegheny County Community College – Liberal Arts (Dean’s List) 1977 - 1978
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