Customer Service Marketing
Resume:
Brittany Rausch
****************@*****.***
OBJECTIVE
A full-time marketing position that utilizes my writing skills and enables me to make a positive contribution to an organization.
EDUCATION
Chapman University, Orange, CA
BA in Public Relations and Advertising: Minor in Communication Studies May 2011
Related Coursework
Communication Law, Principles of Advertising, Fundamentals of Marketing, Principles of PR, Internet Communications, Interpersonal Communication, Theory and Practice of Journalism, Magazine Production, Copy Editing, Advertising Campaigns, PR Case Studies, Entertainment Marketing
WORK EXPERIENCE
PR Intern
Westbound Communications, Orange, CA May 2011- current
• Maintain social media sites for various client campaigns.
• Update social media tracker weekly.
• Research news items relevant to campaigns.
• Assist account coordinators with campaign projects.
• Run errands and answer phones.
Marketing Intern
Boyle Ogata Bregman, Irvine, CA Jan. 2011- May 2011
• Utilized social media sites such as LinkedIn to network company
• Identify potential speaking engagements to market and publicize the company.
• Updated company’s blog, including changes to content, cross-linking, and identifying opportunities for greater exposure of blog.
• Assisted with miscellaneous marketing projects to enhance the company’s image.
Receptionist
Knox Insurance Brokers, Orange, CA June 2009- May 2011
• Prepared correspondence, answered phones, and entered policy data into company systems.
• Maintained files and followed up on outstanding policy items.
• Aided in clerical work.
• Divided and distributed mail.
Marketing Intern
JetSuite, LLC, Long Beach, CA May 2010- Jan. 2011
• Responsible for company’s social media marketing efforts involving Twitter and Facebook updates and tracked results.
• Wrote blog entries and posted information to company’s website.
• Assisted the Marketing Director with projects to include development of logoed products.
• Assisted with event planning and mailings.
Graphic and Communication Assistant
CDC, Chapman University, Orange, CA Aug. 2008- May 2010
• Assisted with marketing campaigns for students
• Prepared the student blog for the Career Development Center website and wrote featured monthly Job Seeker article along with the department newsletter.
• Aided in customer service and assigned clerical duties.
• Conducted research for various projects and created graphics on Photoshop for future event publicity.
Viral Marketing Intern
World Wide Motion Pictures, Huntington Beach, CA July 2008 – July 2009
• Performed viral marketing tasks in support of the company’s promotion of films and soundtracks
• Updated and maintained online databases and social media for company
• Helped organize online film library.
SKILLS
• Strong verbal and written communication skills.
• Ability to multi-task and manage priorities.
• Internet savvy.
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Outlook.
• On the job experience with Adobe Photoshop and Adobe InDesign.
VOLUNTEER
Gamma Phi Beta Sorority, Philanthropy Chair Dec. 2009 –Dec. 2010
• Planned and executed bi-annual philanthropy events to raise money for charities.
• Oversaw the distribution of money raised.
• Led events and assigned responsibilities to other members of the organization.
REFERENCES
• Sara De Lowe- Marketing Director at JetSuite, LLC- ****.******@********.***
• C 323-***-****
• Jamie Arevalo- Marketing Director at Chapman University CDC- ********@*******.*** W 714-***-****
• Sylvia Guzman- Supervisor at Knox General Insurance Brokers- ******@*******.***
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