Customer Service Representative
Resume:
Tonya Latrice Brown
Horn Lake, MS 38637
Cellular 662-***-****
Summary
I am a highly qualified customer service representative with seven years of experience behind me. In my past employment I've gained a wealth of experience in different areas of customer service. While at Sentrynet I gained certification as a trained central station operator. Since employed at Jubilee Casino I've already been nominated for the employee of the month award. While at Big H Insurance Agency I learned how to use standard office equipment along with enhancing my typing abilities. These accomplishments coupled with additional training will enable me to become an effective customer service representative
Education
Greenville High School, Greenville, MS 1993
Experience
Jubilee Casino, Greenville, MS 2011 to Present
Surveillance Agent
Monitor patron activity
Monitor employee activity
Operate CCTV equipment
Assist in protecting company property
Big H Insurance Agency, Greenville, MS 2004 to Present
Receptionist
Copy, print and fax documents
Assist customers
Take payments
Take phone calls
Type 40 wpm
Sentrynet, Greenville, MS 2006 to 2010
Alarm processor
Processed alarms
Data entry
Answering service
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