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Customer Service Technician

Location:
Berea, OH, 44017
Salary:
18.00
Posted:
August 05, 2012

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Resume:

Raymond E. Brewis

*** ******** ****

Berea, Ohio 44017

440-***-****

Objective: HVAC Technician with a strong understanding of AC Systems/Chillers and of basic electrical circuits for HVAC and low pressure Systems seeking a technician’s role to secure successful employment and professional growth.

Certifications/Skills: EPA Certification

Crane operation experience

Tow motor experience

Achievements: Directors List

EDUCATION:

Kaplan Career Institute Brooklyn, Ohio

Heating, Ventilation, Air Conditioning and Refrigeration Program

Graduation Date: 2012

GPA : 3.5

COURSE OVERVIEW AND HANDS ON TRAINING IN THE FOLLOWING:

Introduction To Trades Commercial Systems Electricity for Trades

Fundamentals of Refrigeration Gas & Oil Heating System Hydronic & Electric Heating

Refrigeration Systems Commercial Refrigeration Air Distribution Systems Controls

EMPLOYMENT HISTORY:

5/2012-Present Alliance Staffing Solutions Independence, Ohio

Overhead Crane Operator

Loaded machines to keep production moving

Placed finish product in its assigned area

Shipping and Receiving

3/2012-5/2012 Enterprise Holdings Cleveland, Ohio

Return Agent

Took reservations and bookings for returned vehicles

Inspected vehicles for damage and successfully reported all inaccuracies

Performed professional and honest customer service

7/2011-2/2012 Express Employment Parma, Ohio

Return Agent/Warehouse

Took Reservations and bookings for outgoing and incoming vehicles

Logged all vehicle inspections reports

Performed all duties in warehouse including all shipping and receiving orders

04/2006-07/2009 DMS Landscaping Kirtland, Ohio

Landscaper

Performed all duties for lawn maintenance including leaf removal, maintaining flower beds, and all snow removal

Provided excellent customer service when working directly with clients



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