Tania Jackson - Experienced Administrative Assistant/Receptionist

Objective: Seeking an office position where I may utilize my customer service and administrative skills; maintaining a high level of professionalism and integrity, showing my ability to work independently as well as show my desire to develop and prosper as a professional in any career/field.

Work Experience:

June 07 to Nov. 07 Asst Manager

Wendy’s – Madison, Wisconsin

Responsibilities consist of communicating with coworkers and expressing their needs and wants with the managers in order to make the selling/working process more fluid, operating front and drive thru cash registers and credit card machines to process purchases, consistent stocking and cleaning of stations and dining room area, end of the day cleaning of restrooms and dining room, answering telephones, answering customer inquiries.

Oct. 05 to May 07 Word Processor / Reception / Billing

Cremer, Kopon, Shaughnessy & Spina – Chicago, Illinois

Assisted attorneys with dictation of legal transcripts and abstracts in preparation for trial, handled a high volume of calls via switchboard, organized attorney filing and billing report.

Jun. 04 to Sept. 05 Sales Associate

Trans World Entertainment (FYE) – Chicago, Illinois

Job entailed selling music, movies, electronics, prepaid cell phone cards, answering telephone and customer inquiries, operating POS system cash registers to process customer purchases, suggesting add-on items at the cash register, assisting with shipment and stocking store products.

Sept. 03 to Apr. 04 Secretary

RPC Realty & Property Management – Blue Island, Illinois

Job entailed greeting clients and customers at front desk, assisting the Real Estate broker and broker assistant, calling prospective customers, marketing company program to them, setting appointments, answering multi-line telephones, providing information via telephone and mail regarding company programs, policies, and all customer and client inquiries, using word processing programs, copy machine, and fax to prepare and handle necessary client contracts and client and broker documents, handling files, and entering data of tenant and prospective customer information.

June 01 to Aug. 01 Office Assistant

Kelly United Methodist Church – Chicago, Illinois

Duties included compiling and providing activities, lessons, and work for children of all ages in the summer day camp program, answering multi-line telephones, operating copy machine, and checking on the classrooms.

Computer Skills: Operating Systems: Windows 98/2000/XP/2003 & Macintosh. Full comprehensive understanding of all Microsoft Office applications: (Word, Excel, Power Point, Access, Publisher), WordPerfect, Summation, Paradox, Lotus 1-2-3

Education: Marie Sklodowska Curie Metropolitan High School

Chicago, Illinois August 1999 – June 2003 (Graduated) Major Field of Study: Vocal Music

Excellent references available upon request

Contact this candidate