Customer Service Representative
Resume:
MATTHEW R. WALDRON
**** ***** ********* *****, ****** Varina, North Carolina 27526
************@*******.***
SUMMARY OF QUALIFICATIONS
Compassionate, dedicated, and result-oriented professional, with knowledge and skills in exercise science and physical rehabilitation committed in providing quality services to guide individuals toward active healthy lifestyles. Exemplify high-caliber qualifications of profession’s values, theories, and practice in compliance with standards and mandates. Skilled at developing, implementing, and coordinating fitness programs in dynamic health setting resulting in significant improvement in efficiency. Exhibit superior analytical, problem solving, communication, decision-making, and management skills along with strong ability to work with minimum supervision.
AREAS OF EXPERTISE
Fitness Training Social Perceptiveness Needs Assessment
Exercise Administration Organizational Skills Customer Service
Coaching and Mentoring Planning and Strategy Communication Skills
Technical Skills: Microsoft Word, Excel, and PowerPoint; Pages, Keynote, and Numbers Software
Notebook Teaching Software for SmartBoard and Document Camera Technology
RELEVANT EXPERIENCE
LIFETIME-THE HEALTHY WAY OF LIFE COMPANY ~ Cary, NC
Assistant Department Head, Certified Personal Fitness Professional 2011-Present
Assumed full responsibility in handling consultation with clients, conducting evaluation on health status of clients, and establishing fitness and nutrition plan based on client’s goals. Execute expertise in conducting formal fitness training while performing periodic assessments of progress and long-term follow up.
Played a pivotal role in increasing marketing skills and awareness as well as developing greater understanding of tailoring fitness plans to match client’s fitness desires
Utilized gained knowledge and skills in facilitating effective exercises and using fitness equipment
Provided effectual assistance to individuals in meeting goals of fat loss and or muscle toning that increased own fitness awareness
GOLD’S GYM ~ Glen Burnie, MD (Part-Time)
Certified Personal Fitness Professional 2009-2010
PREMIER COACHING ASSOCIATES ~ Moon Township, PA
Swim Coach 2001-2003
Demonstrated exceptional performance in coaching teams of swimmers at indoor pool, responsible for strictly monitoring stroke technique that improved swimmer’s speed in butterfly, backstroke, breaststroke, and freestyle. Actively involved in swim meets while reporting times and data to manager.
Vastly contributed in improving physical swimming ability of swimmers ages 6 to 14
Executed proficiency with large group instruction in leading and mentoring several swimmers to continue the pursuit of competitive swimming throughout high school
Developed and maintained athletic synergy between teammates
OTHER EXPERIENCE
COMMUNITY BANK ~ Canton, NY
Customer Service Representative 2010-2011
ANNE ARUNDEL COUNTY PUBLIC SCHOOLS ~ Arnold, MD
Elementary Teacher 2003-2010
PITTSBURGH AREA PUBLIC SCHOOLS ~ Pittsburgh, PA
Substitute Teacher 2002-2003
EDUCATION
Master of Science in Exercise Science and Physical Education~ 2009
MCDANIEL COLLEGE ~ Westminster, MD
GPA 3.9
Bachelor of Science in Elementary Education ~ 2001
SLIPPERY ROCK UNIVERSITY ~ Slippery Rock, PA
Graduated summa cum laude
PROFESSIONAL TRAINING
National Academy of Sports Medicine (NASM)
Group fitness instructor at Lifetime Fitness
Metabolic Prescription and Evaluation
Nutritional Prescription and Counseling
Lab Testing to determine optimal fitness needs for individuals
CPR/AED Certification
Junior Field Experience (Urban/Rural Seminar, mentored children in various demographic settings)
Reginald F. Lewis Museum Cohort Program ~ Baltimore, MD
Maryland State Department of Education (MSDE) Credits for Teaching
“Student Teaching Experience” at Todd Lane Elementary School ~ PA
AWARDS AND HONORS
Level 5 Fitness Professional
Voted Most Valuable Trainer
Serve as mentor for “Girls on the Run 5K” in Annapolis, Maryland
Volunteer for Special Olympics at Slippery Rock University
Acquired “Highly Qualified” Teacher Status in March 2010
Graduated within top 10% of class academically
Grade Group Chairperson Leadership
PROFESSIONAL AFFILIATIONS
National Education Association
Teachers Association of Anne Arundel County (TAAC)
National Academy of Sports Medicine
Anne Arundel County Public Schools (AACPS)
Athletic Business
Pursuing American College of Sports Medicine (ACSM)
Lambda Epsilon Delta Honorary Society
Golden Key International Honor Society
ACTIVITIES
Attendee, Various Health Expos ~ Baltimore, MD; Washington DC; Potsdam, NY)
Baltimore Running Festival
Ongoing Education through Reading and Researching Current Fitness Literature
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