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Customer Service High School

Location:
Cordova, TN, 38016
Posted:
November 07, 2011

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Resume:

LouAnn Haney

**** ****** **** ***** #***, Cordova, TN 38016

419-***-****

vysd7j@r.postjobfree.com

SUMMARY

Licensed Practical Nurse with expertise in public health and primary care

EXPERIENCE

Hardline Associate and Cashier October 2011

Target – Cordova, TN

• Responsible for customer service and stocking shelves

• Cross trained as a cashier

Licensed Practical Nurse 2008-2010

CNY Internists – Syracuse, NY

• Responsible for efficient initial patent screening and rooming, assessing initial patient status and needs, and notifying physicians of clinical changes

• Assisted the staff physicians with dermatological procedures

• Dispensed vaccinations and physician-prescribed medications

• Converted existing legacy customer information to a new electronic billing and medical records system while maintaining patient charts and confidential files

• Arranged for home care and hospice care as needed for patients

• Educated patients on smoking cessation and other proactive and preventative health measures

• Responsible for patient follow-up and informing patients of lab and testing results

Program Specialist 2006-2008

American Lung Association – Wexford, PA

• Trained facilitators in American Lung Association core programs such as Freedom from Smoking, Teens Against Tobacco Use, and Open Airways

• Qualified facilitator for Breathe Well, Live Well an adult asthma education program

• Participated in community out-reach programs at schools, health fares, and local businesses on smoking cessation and asthma education

• Wrote a grant for free pulmonary function testing for Erie PA area senior citizens

• Assisted in planning youth asthma camp and implementing the camp activity plan

• Advocated for the Clean Indoor Air Act for Pennsylvania through local media and state legislators

Nurse Case Manager 2005–2006

Easter Seals of Northwest Ohio – Fremont, OH

• Interviewed, hired, and supervised home health aides responsible for care of clients throughout northwest Ohio

• Evaluated program effectiveness with proactive visits and interviews to Easter Seals clients

• Documented all home health visits for state compliance and communicated client progress and other treatment options with PASSPORT (Medicare) case managers.

• Created care plans for new clients that outlined activities such as personal care, housekeeping and errands for home health aides to provide

Program Associate 2004 2005

American Lung Association – Norwalk, OH

• Coordinated tobacco prevention and outreach programs for Huron and Allen County schools including the Word of Mouth Program in conjunction with the Cleveland Clinic.

• Participated in fund raising activities for the American Lung Association programs

• Member of the Ottawa and Huron county Tobacco coalitions, providing community outreach for tobacco awareness and clean indoor air advocacy

• Provided support to colleagues with asthma education programs and community activities

School Nurse 1993-2003

St. Mary’s County Public Schools – Leonardtown, MD

• Placement included both high school and elementary school nursing positions

• Active member of the School Improvement Team, Pupil Services Team, and the Crisis Team whose responsibilities included developing and implementing intervention plans

• Provided health and safety information to students and parents across the county

• Tracked and reported communicable diseases and immunizations

• Organized community resources and outreach programs to provide health information by coordinating bone density screenings, Mother Daughter Evenings and assisted with aligning medical resources for staff, students, and parents.

• Tracked and compiled student health statistics for St. Mary’s County

• Screened student vision and hearing, provided first aid, and assisted staff and students with illnesses and health issues

EDUCATION

Charles County Community College 1992

LaPlata, MD

• Nursing Refresher Course

Alvernia School of Practical Nursing 1980

Pittsburgh, PA

• Licensed Practical Nurse

Avonworth High School 1974-1978

Pittsburgh, PA

• High School Diploma

LICENSES AND CERTIFICATIONS

LPN0000079459 Tennessee Board of Nursing

American Red Cross CPR and First Aid Instructor

Expires 12/31/2012

1995 - 2003



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