Customer Service High School
Resume:
LouAnn Haney
**** ****** **** ***** #***, Cordova, TN 38016
*****.******@*****.***
SUMMARY
Licensed Practical Nurse with expertise in public health and primary care
EXPERIENCE
Hardline Associate and Cashier October 2011
Target – Cordova, TN
• Responsible for customer service and stocking shelves
• Cross trained as a cashier
Licensed Practical Nurse 2008-2010
CNY Internists – Syracuse, NY
• Responsible for efficient initial patent screening and rooming, assessing initial patient status and needs, and notifying physicians of clinical changes
• Assisted the staff physicians with dermatological procedures
• Dispensed vaccinations and physician-prescribed medications
• Converted existing legacy customer information to a new electronic billing and medical records system while maintaining patient charts and confidential files
• Arranged for home care and hospice care as needed for patients
• Educated patients on smoking cessation and other proactive and preventative health measures
• Responsible for patient follow-up and informing patients of lab and testing results
Program Specialist 2006-2008
American Lung Association – Wexford, PA
• Trained facilitators in American Lung Association core programs such as Freedom from Smoking, Teens Against Tobacco Use, and Open Airways
• Qualified facilitator for Breathe Well, Live Well an adult asthma education program
• Participated in community out-reach programs at schools, health fares, and local businesses on smoking cessation and asthma education
• Wrote a grant for free pulmonary function testing for Erie PA area senior citizens
• Assisted in planning youth asthma camp and implementing the camp activity plan
• Advocated for the Clean Indoor Air Act for Pennsylvania through local media and state legislators
Nurse Case Manager 2005–2006
Easter Seals of Northwest Ohio – Fremont, OH
• Interviewed, hired, and supervised home health aides responsible for care of clients throughout northwest Ohio
• Evaluated program effectiveness with proactive visits and interviews to Easter Seals clients
• Documented all home health visits for state compliance and communicated client progress and other treatment options with PASSPORT (Medicare) case managers.
• Created care plans for new clients that outlined activities such as personal care, housekeeping and errands for home health aides to provide
Program Associate 2004 2005
American Lung Association – Norwalk, OH
• Coordinated tobacco prevention and outreach programs for Huron and Allen County schools including the Word of Mouth Program in conjunction with the Cleveland Clinic.
• Participated in fund raising activities for the American Lung Association programs
• Member of the Ottawa and Huron county Tobacco coalitions, providing community outreach for tobacco awareness and clean indoor air advocacy
• Provided support to colleagues with asthma education programs and community activities
School Nurse 1993-2003
St. Mary’s County Public Schools – Leonardtown, MD
• Placement included both high school and elementary school nursing positions
• Active member of the School Improvement Team, Pupil Services Team, and the Crisis Team whose responsibilities included developing and implementing intervention plans
• Provided health and safety information to students and parents across the county
• Tracked and reported communicable diseases and immunizations
• Organized community resources and outreach programs to provide health information by coordinating bone density screenings, Mother Daughter Evenings and assisted with aligning medical resources for staff, students, and parents.
• Tracked and compiled student health statistics for St. Mary’s County
• Screened student vision and hearing, provided first aid, and assisted staff and students with illnesses and health issues
EDUCATION
Charles County Community College 1992
LaPlata, MD
• Nursing Refresher Course
Alvernia School of Practical Nursing 1980
Pittsburgh, PA
• Licensed Practical Nurse
Avonworth High School 1974-1978
Pittsburgh, PA
• High School Diploma
LICENSES AND CERTIFICATIONS
LPN0000079459 Tennessee Board of Nursing
American Red Cross CPR and First Aid Instructor
Expires 12/31/2012
1995 - 2003
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