Customer Service Representative
Resume:
Latoya Rojas
North Lauderdale, FL 33068
**********@*****.***
Objective
To work in a challenging and rewarding position at which I will have the opportunity to provide growth within and for the company.
Work Experience
Jul 2011-Dec 2011 Customer Service Representative
Walgreens
Weston, FL
Performed cashing duties in cosmetics department and on the floor;
Worked in the stock room monitoring inventory, help customer with professional
Opinion about products depending on customer wants and needs.
Greeting Customers upon entry of store with energy and kindness.
Promotion of merchandise of new and existing products
Dec 2009-Nov2010 Customer Service/ Retention Rep
Interactive Response Technology
Miramar, FL
Assisted customer with concerns about service and help choosing equipment that best suits their need. Helped keep customer satisfied offer the best service options available to prevent termination of service by troubleshooting customers, and using available means.
Sept 2009-Dec 2009 Customer Service/ Sales Associate
Convergys
Tamara, FL
Provide customer with assistance about service and sold accessories to, improve
Performance of devices
Education
Jan 2010 –April 2012 Miami Dade College
Associate in Arts (Pre Nursing)
Miami, FL
Jan 2002-Jun 2006 Bon Air High
High School or Equivalent in Trinidad
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