Office/Warehouse Supervisor

LAWRENCE MORRIS

***** *********** **. #*** *******, TX 77077 832-***-**** ****************@*****.***

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through various managerial and customer support roles.

Excel in resolving customer and employee challenges, implementing process improvements strategies.

Offer advanced computer skills in MS Office Suite and other applications/systems.

Key Skills

Office Management

Teambuilding & Supervision

Staff Development & Training Report & Document Preparation

Spreadsheet & Database Creation

Shipping & Receiving

Records Management

Meeting & Event Planning

Inventory Management

Experience

Goodwill Industries Houston, TX Assistant Manager 2009 to 2011

Ensure the proper handling and processing of donation flow in and out of the warehouse in accordance with policies and procedures

Assist in the scheduling of labor and preparation of time cards/timesheets

Train develop and supervise team members

Assist in maintenance and ordering of supplies

Ensure statistical counts are completed in an accurate and timely manner.

Complete readings, daily activity reports, transmittal of reports in accordance to policies

Fleming & Associates LLP Houston, TX Litigation Analyst 2008 to 2009

Reviewed client questionnaires and determined eligibility to file lawsuits

Filed lawsuits through county clerks offices

Ordered medical records and gathered other data to present at the time of trial

Communicated directly with current and potential clients regarding details of current or pending cases

Marker Group Inc. Production Houston, TX Supervisor 2003 to 2008

Production Supervisor- Oversees all production team including scheduling, job prioritizing, quality control and staffing needs

Recommend procedural changes, methods, materials, and layouts for improvements based on production needs/capabilities

Ensures production center maintains sufficient stock of supplies at all times and orders stock in advance of the date required

Train, develop, maintain and monitor qualified production staff

Assisted with budget preparation by projecting labor and equipment needs

Monitor billings to verify completeness and accuracy

Estimate cost of jobs for departments

Ensure proper printing and copying equipment are properly maintained

Prepared written evaluations

Recommended and participated in employee disciplinary sessions

Customer Service Supervisor-Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Interpret variety of instructions furnished in written, oral, diagram or schedule form

Recommend appropriate solutions regarding client problems/needs

Dispatcher- Coordinated pickups/deliveries. 5-10 drivers on staff

Pitney Bowes Houston, TX Customer Service Representatives 2000 to 2003

Coordinated pick-ups and deliveries through a courier service

Communicated directly with the client and handled all requests in timely and professional manner

Calculated billing and conducted collections calls

Education/ Training

United States Army Clinical Dietetic 1997-2000

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