Customer Service Teacher

Gary E. Byrd

Mentor/Teacher

Dallas, TX

I am seeking a position in recreation, early childhood education or childcare that will provide the forum for my specialized skills and knowledge to be applied.

Work Experience

Concessions

Centerplate -

Dallas, TX

March 2012 to Present

Sell concessions including soft drinks and food items to spectators at various events.

Maintain accurate cash handling procedures and an organized work space.

Provide superior customer service.

Interact with customers and clients in a professional and pleasant manner.

Event Staff

Contemporary Services Corporation -

Arlington, TX

October 2010 to Present

Provide guest services for major sporting events and concerts in major cities.

Employ the primary level of guest assistance in the seating areas.

Rendure acess control and crowd management to ensure a safe venue for guest.

Resolve customers' questions and concerns.

Substitute Teacher

Dallas Independent School District -

Dallas, TX

August 2003 to June 2012

Implement daily lesson plans for various grade levels and disciplines

Plan lessons with a second grade team teachers during team/department meetings

Maintain classroom control and discipline to ensure the safety of the students

Sucessfully completed student teaching and passed EC-4 Generalist Texes Content Exam

Received special recognition 'Student Teacher of Week' for superior job performance.

Summer Camp Coordinator

Moorland Family YMCA -

Dallas, TX

May 2009 to June 2010

Monitored and supervised daily activities and weekly field trips.

Tutored students in general studies.

Assisted with the marketing of events

Planned and implemented daily activities for campers in after-school and summer programs.

Received a promotion for superior job performance.

Education

Post Bacc in Elementary Education

Paul Quinn College -

Dallas, TX

2005 to 2008

BA in Christian Studies

Dallas Baptist University -

Dallas, TX

1998 to 2002

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