Engineer Manager

Afroz Dalal

*****.*****@*****.***

Objective

To seek a challenging position as a network engineer, utilizing my expertise as a router expert.

Professional Highlights

• Knowledge of routing protocols like OSPF,BGP,RIP,IGRP,EIGRP

• Knowledge of switching technologies like STP,etherchannel

• Worked on features like Multicast-BSR,PIM-SM,PIM-DM,Auto-RP,SSM,

• Worked on traditional netflow,ACL,QOS,FPM,Firewall,AIC,MPLS,SNMP,NAT,NAT64,L3VPN,IPv6

• Worked on IPSec with flavours of Ezvpn,Multi-SA DVTI,GETVPN,DMVPN,SVTI,GREoIPSec,Static and dynamic cryptomaps

• Worked on different platforms of Cisco -7200,ASR1k,7600,3745,3600,Juniper-M20,M40e,M160,T320,Allied Telesyn,Nortel switches-Baystack and Passport

• Knowledge of Network management tools like WhatsupGold, MRTG, Cisco Works 2000, HP Open View NNM, Clarity AMS ,X-manager,Insight and INETMAN

• Knowledge of Traffic generator tools like Pagent,IXIA,Spirent

• Basic knowledge of TCL.

Work Experience

• Cisco Systems– FROM 2007 APRIL TO UNTIL NOW.

(worked out of Bangalore, India)

Senior Software Engineer/QA Engineer

• Emulate customer environments and test feature interactions based on profiles.

• Automate the test environments for regression using TCL

• Emulate bug reproduction for customers

• Provided feature trainings to sales team for ASR1K platform

• Answer customer queries on the product

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• Reliance Communications-Mumbai –FROM MAY 2003 TO APRIL 2007

(Reliance is one largest Internet Service Provider in India a 3 billion dollar company)

DATA TAC

• Monitoring of devices & links in Data networks

• Coordinated with transport FM/TAC for transport link related problems

• Coordinated with Service Providers UUNET, VSNL,SIFY, FLAG, Spectranet & Route Registry for EBGP problems & announcements.

• Inform field data engineer about the fault and provide the analysis, procedure to isolate and/or resolve the fault.

• Raised RMAs & cases with Vendors (Cisco/Juniper/Siemens/Allied Telesyn), attend weekly meetings with other teams & represent NNOC-Data team in test lab evaluations

• Raised & carried out Planned Events on the Production Network in coordination with other teams/field engineers

• Created shift & daily report formats for data Fault Management.

• Provides support to critical projects like setting up data centers and mobile gateways for internet.

Summary of Technical and Personal Skills

• Possess knowledge of analyzing customer issues and debugging hardware and software related problems.

• Knowledge and understanding of customer networks and test the same providing a software that meets the customer satisfaction

• Knowledge of CLI for Cisco and Juniper products

• Software Development Life Cycle.

• I am highly motivated to learn newer technologies and to perform in challenging roles.

• Good public speaking skills. Provided several hours of in-house training in routing technologies

Education and Certification

• JNCIA,CCNA,CCNP,CCIE(written)

• Bachelor's Degree in Electronics Engineering from Mumbai University India

Graduated in 2002 with honours

References

• Kiran Rane(Director of Engineering) – *****@*****.*** +1-408-***-****

• Murali Kolli (Manager Software development)- ******@*****.*** +91-997*******

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