Customer Service Human Resources
Resume:
Vasu Sharma
*********@*****.***
Canton, MI
48187
SUMMARY OF QUALIFICATIONS
•Comprehensive written and verbal communication skills in English and basic verbal communication in Hindi and Punjabi
•Highly organized and able to balance multiple tasks simultaneously
•Enthusiastic about helping others by sharing knowledge and skills
•Highly adaptive to fast paced challenging environments with a passion to learn more
•Proficient time management skills acquired by prioritizing tasks at hand
•Reliable problem-solver and solution getter
•Distinctly focused and motivated, and comfortable with high level of responsibility
•Highly efficient and effective, with a strong need for completing the work without compromising detail and perfection
EDUCATION
B.A.SC. Mechanical Engineering (Management)
University of Ottawa - Ottawa, ON 2011
EDUCATIONAL EXPERIENCE
Computer Aided Drawing/Computer Aided Manufacturing
•Designed an engine for an amphibious vehicle
•Resolved designed issues with group colleagues
•Produced CAD drawings with use of SolidWorks
•Effectively used Microsoft Project to manage project deadlines
Fundamentals of Engineering Computation
•Skilled in problem solving and algorithm design
•Designed programs to solve specific problems
•Studied fundamental data structures
•Learned software development cycles: Waterfall model and Agile process
Engineering Materials
•Learned properties of several materials – metals, polymers, and ceramics
•Investigated strengthening processes for materials
•Analyzed eutectic diagrams
•Explored the manufacturing processes of metals and polymers
Financial Accounting
•Developed financial statements: income sheets, balanced sheets and cash flow statements
•Learned the process of accrual accounting
•Interpreted financial statements to evaluate company performance
•Processed bank reconciliation
Entrepreneurial Mind: New Venture Creation
•Constructed a business plan for investors
•Evaluated opportunities using SWOT analysis
•Organised financial and human resources
•Planned market penetration strategies
WORK EXPERIENCE
Assistant Manager
S&S Perfumes - Toronto, ON 2009–Current
•Prepared work-schedule for employees
•Processed payroll for employees
•Advised policies and procedures for the company
•Balanced cash register and tracked sales
•Created purchasing orders from wholesalers
Customer Service
The Source by Circuit City - Ottawa, ON 2008 Winter
•Interacted with customer to identify and satisfy their needs
•Received shipment on a periodic basis and updated inventory level
•Operated the cash register and debit machine
•Performed routine product learning
Technical Consultant/Process Tracker
Brampton Nameplate Inc. - Brampton, ON 2008 Summer
•Investigated and assessed cost estimating software for the company
•Developed a cost estimating Excel sheet
•Performed time studies of processes to evaluate product development
•Conducted workflow analysis to determine cost and time saving techniques
•Produced forms, procedures, and flowcharts for the implementation of ISO 9001 and products of non-conformity
TECHNICAL SKILLS AND KNOWLEDGE
•Knowledgeable in Solidworks, ADINA, and MATLAB
•Expert user of Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint)
•Efficient and productive internet navigation skills
•High level of skill for office, records, and database management
•Capable of programming in C, C++, and Java
•Calendaring events, creating spreadsheets, providing executive support
CO – CURRICULAR INVOLVEMENT
VP Finance
University of Ottawa Ontario Punjabi Association - Ottawa, ON 2007–2011
•Managed the finances of the organization
•Promoted and helped organize charity events
•Responsible for accounts payable and receivable
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate