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Customer Service High School

Location:
Batavia, OH, 45103
Posted:
June 13, 2012

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Resume:

BRITNI RADOJITS PURDON

**** ****** *** **.

Batavia, OH 45103

513-***-****

*********@*****.***

CAREER OBJECTIVE

A secondary school teaching position (history, social studies, geography, sociology, psychology, government, political sciences). Grades 7-12.

EDUCATION

Northern Kentucky University, Highland Heights, KY

Bachelor of Arts, Secondary Education; May 2012

Overall GPA 3.5/4.0

Social Studies Teaching Field

Kentucky & Ohio Certification: 1-year Provisional Certificate (Secondary), expected after Praxis, (June 2012)

TEACHING EXPERIENCE

Blanchester High School, Blanchester, OH, Student Teaching, Grade 9, 11, 12 Spring 2012

• Taught World History and Sociology to approximately 150 students over 5 classroom periods per day.

• Developed PowerPoint presentations rather than using overhead projectors.

• Incorporated several teaching techniques including the use of video clips, journals, examining primary documents, and team building activities through the use of collaboration (CLAD).

• Tutored IEP students and facilitated Ohio Graduation Testing.

Scott High School, Taylor Mill, KY, Practicum Grade 11, American History & AP History, Fall 2011

• Taught unit on WWI, graded assignments, and working with small groups to improve writing skills.

Conner High School, Hebron, KY, Practicum Grades 9-12, Global Issues, Spring 2011

• Created web pages using yolasite.com, taught one week unit on pollution in the Middle East.

West Clermont Schools, Owensville, OH, Classroom Observance Grades 10 & 12, Spring 2010

Bond Hill Academy, Cincinnati, OH, Classroom Observance, Grade 7 & 8, Fall 2009 & Spring 2010

OTHER EXPERIENCE

Dilly Café, Mariemont, OH, Hostess, Oct. 2010-Nov. 2011

• As hostess, learned to work with a diverse group of people to provide high level of customer satisfaction while meeting the goals of my employer.

Central Repair, Batavia, OH, Customer Service Rep, 2007-2010

• Worked in a highly stressful environment setting up service calls for customers

McDonald’s, Milford, OH, Crew Leader, 2006-2007

Hewlett-Packard Co., Blue Ash, OH, Clerk, 2005-2006

Elus Co., Blue Ash, OH, Receptionist, 2003-2004

ACTIVITIES AND HONORS

• Multiple Dean’s List Appearances

• Volunteer, Summer Camp Counselor, Junior & Senior High, Lebanon, Ohio, 2004-2008

• Volunteer, Chaplain Juvenile Detention Center, Clermont County, 2008-Present

SKILLS

Computer – Microsoft Office Word, Excel, PowerPoint, Internet Explorer & other company specific software programs used on-the-job.

Strong customer relations and teamwork skills.

CERTIFICATION

7-12 Certification Ohio and 8-12 Kentucky, (Social Studies), Kentucky & Ohio (pending)

REFERENCES

Dr. Denise Dallmer, Professor of Education, Northern Kentucky University, 859-***-****, ********@***.*** or ********@*****.**.*** (summer email)

Dr. Linda Olasov, Professor of Education, Northern Kentucky University, 859-***-****, **.******@********.***

Mrs. Robin Douglas, Hewlett-Packard Co. 513-***-****, *****.*******@**.***



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