Office Assistant

LEYKA DIAZ

** **** ****** ***** ***. #*C 718-***-****

Bronx, NY 10452 **************@*******.***

SKILLS:

Bilingual in English/Spanish

Exceptional customer service skills

Computer knowledge of Microsoft Word, Excel, and Power point

Experienced in the clerical field and can perform data entry

Excellent interpersonal and communication skills

Hardworking, responsible, dedicated, and cooperative

EXPERIENCE:

02/07-09/10 Hostos Community College/C.O.P.E. Program Bronx, NY

Office Assistant

Supported the Employment Specialists by typing and updating resumes

Filled out the information cases notes for students files

Duplicated official documents, promotional materials and prepared for mass distribution

Reviewed students files, verified accurate information and follow-up with students or staff

Updated job listings on a regular basis

Performed office duties such as: answered telephone, faxed and filed documents

Searched on College database for students’ information as requested

Assisted in preparing Work/Study Students’ timesheets

12/05-01/06 Macys Department Store New York, NY

Merchandise Handler

Responded to customers’ inquiries and concerns

Coordinated and arranged merchandise according to sizes

Maintained accurate inventory of merchandise

03/05-06/05 Kids Town Bronx, NY

Salesperson/Customer Service

Greeted customers and responded to inquiries and concerns

Maintained knowledge of current sales and promotions

Restocked and organized merchandise on the racks

Recommended, selected, and assisted in locating merchandise based on customer needs

08/02-01/04 Kids World Bronx, NY

Salesperson/Customer Service

Delivered efficient, prompt, and courteous service to store patrons

Handled inquiries and directions concerning store item locations, deliveries, and product

information, as applicable

Emphasized selling points of articles, such as quality and utility

Prepared sales slips and kept detailed records of daily sales

Set up advertising displays and arranged merchandise to promote sales

Acquired and maintained an active functional awareness of the selling floor

EDUCATION:

Hostos Community College/CUNY Bronx, NY

A.A.S. in Office Technology

Expected date of graduation: 2012

REFERENCES FURNISHED UPON REQUEST

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