MARK DUNCAN

**** ******* ***** ***********, ********* 37135

Home: 615-***-**** • Cell: 615-***-**** • vwjyyb@r.postjobfree.com

Business management professional with broad experience from multiple disciplines including contracting, negotiations,

sales, logistics, supplier management and supply chain operations.

PROFESSIONAL EXPERIENCE

02/09 – 03/11 QUARRYSTONE COLLECTION – Nashville, Tennessee

Sales & Operations Manager

• Launched the company’s retail division of residential granite countertop sales.

• Developed the retail division’s operation model including material procurement, production, staffing, customer pricing schedules, customer advertising strategies, sales commission’s structures, sales training program, showroom design and routine business forms for managing customer projects.

• Routine activities include contracts development & negotiations with general contractors, remodelers, homeowners, real estate agents, authorized resellers and commercial account management of 12 home improvement stores.

• Achieved an average of 15% sales growth month over month during last 2 years.

06/07 – 01/09 DUCTZ INDOOR AIR PROFESSIONALS – Brentwood, Tennessee

Owner Operator

• Developed start-up company for commercial and residential air conditioning and heating system maintenance and cleaning.

• Managed all procurement, accounts payable, regulatory, HR, business development and customer service functions.

03/05 – 05/07 OWENS & MINOR – Mechanicsville, Virginia

Manager of Technology Sales

• Crafted customer-specific sales plans and signed 14 new hospital accounts within initial 6 months. Exceeded sales goal by 62%.

• Conducted technology system demonstrations to physicians, clinicians and department leaders in hospitals across a 12-state territory.

• Assisted with inventory system training and implementations in Cardiovascular, Endoscopy, Operating Room and Radiology Departments.

07/96 – 05/04 HCA HEALTHCARE – Nashville, Tennessee

Director, Transportation & Logistics (01/03 – 05/04)

• Responsible for development and management of supply cost and logistical “best practices” for all inbound distribution activities with assigned national contract suppliers.

• Managed the company’s largest procurement channel re-design project that converted $153M in distributed manufacturer purchases to direct purchase which netted a 12% reduction in product acquisition costs.

• Participated in the creation of a corporate-wide supply chain business plan for consolidation of purchasing, division based contracting, accounting and warehousing for 212 hospitals. After implementation, the project netted first year savings of $74M and three year savings of $211M from standardization and consolidation practices.

• Designed and implemented dedicated fleet transportation operations for 8 consolidated service centers.

07/96 – 05/04 HCA HEALTHCARE – Nashville, Tennessee

Manager of Operations Improvement (07/96 – 12/02)

• Managed logistical process redesign for the HCA Supply Chain Design team.

07/91 – 07/96 ARVIN MERITOR / ROCKWELL INTERNATIONAL – Laurinburg, North Carolina

Buyer / Production Scheduler (01/94 – 06/96)

• Oversaw component procurement, transportation management, inventory control, production scheduling, bill of material maintenance, supplier certification, and supplier quality.

• Purchased $45 million in component parts and services annually. Routinely analyzed current spend, usage and general market conditions to generate request for proposals (RFP’s) in a standardized format. Negotiated contract pricing & terms, including price pegging to commodity indexes, determined optimum economic order quantities and made final source recommendations based upon management and operations capabilities of the suppliers.

• Conducted on-site supplier quality audits to ensure process capability to the major and minor component design characteristics and specifications. Conducted quarterly supplier business reviews to report actual supplier results on the key scorecard indicators.

• Liaison to Engineering Department for all new product launch sources for initial prototype components.

• Forecasted expected customer sales volumes using MRP II to provide component suppliers with adequate leadtime to support just-in-time finished goods production goals.

Material Planner (01/93 – 12/93)

• Planned, expedited and optimized supplier order quantities for 59 vendors / 320+ components.

• Team Lead for the implementation of barcoding, RF scanning and cycle counting for the division’s warehouse operation.

Freight & Inventory Control Analyst (07/91 – 12/92)

• Designed freight cost reduction strategies through shipment pooling and optimal carrier selection.

• Managed the third-party logistics (3PL) contract for the transmission division. Negotiated and authorized all freight payments and managed freight cost variances.

EDUCATION

UNIVERSITY OF TENNESSEE – Knoxville, Tennessee

Bachelor of Science – Business Administration – Logistics & Transportation

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