jewelry sales Consultant
Resume:
ISSA TOUKOUR
Waterbury, Ct 06705
Tel: 860-***-****
=============================================================
Objective: To obtain a challenging Management position where
extensive experience will be fully utilized and further
developed.
Profile :
Excellent organizational , analytical and interpersonal skills
Committed to providing excellent customer service
Management skills:
Proven ability to manage with consistent results and lead
projects and gets results. Adopt a systematic approach to
solving and effectively analyze results and implement solutions
Dedicated and committed , willing to take on challenging roles
and tough assignment
Communication skills:
Excellent communication skills teamed with ability to develop
rapport with employees
Confident in dealing with individuals at all levels. Dedicated to
building a motivated team aware of their role in improving
productivity and quality
Personal attributes :
Highly organized and efficient , a flexible team player who will
work hard and excel in any environment
Impressive work ethic, reliable dependable and conscious
of duties and responsibilities
Positive approach to all tasks and pride in achievement has
resulted many success
Professional experience:
Good financial Management background includes experience
in budgeting reporting and cost control . A skilled sales Manager
with excellent hand- on experience in developing and improving
sales for retail operations.
Crescent Processing Company, Dallas, TX
2010-Present Independent Sales Agent
Credit cards processing Merchant services B2B sales
Provided clients with much range of services, products
and offered them the best solution in their industry.
Golden Eagle LLC, Grewnich, CT
2008-2010 Manager
Ensured customer service standards are met and
Associates behave in a professional manner toward
Customers
Set weekly and monthly goals for employees
Trained employees on how to buy pure gold
Verify daily transactions to ensure buys are accurately
Weighted, tested and priced
Ensured that associates understand legal procedures and
Comply with licensing requirements pertaining to the
Applicable district
Maintain , count and verify cash drawers and cash flow
On a daily basis via use of balance sheets and computerized
Systems
Interviewed and hired quality Associates
Monitor and control payroll with effective scheduling and
Adherence to the posted schedule
Encouraged an atmosphere that allows associates to put
Forward ideas that help develop the business
Developed employees through regular performance feedback
Positive reinforcement, coaching and mentoring
Motivated employees to meet goals
Established and maintained effective relationship with the
Police department that oversee the district
CHRISTIAN BERNARD Corp. NJ
2001-2008 Sales Associate, Assistant Manager ,Manager.
Began with the company as sales Associate then Assistant
Manager and promoted Manager
Provided quality customer service. Developed professional
sales team with sense of urgency and high standard. Provided
support and constructive advice on a daily basis. Run the sales
floor, monitor floor to insure that closing opportunities are maxi-
mized . Planed and organized events as a tool to establish and
expand customer base while increasing sales.Reviewed sales
standings for month and year-to-date, commission report and
payroll report.
Prepared quaterly personal productivity summaries for Asso-
ciates.Conducted sales training on a continual basis. Promoted
upcoming events.
Responsible for hiring and training of new Associates
Follow -up on a status of standing opened special orders
for customers to make sure customer's merchandises are
delivered on time.Set up store's monthly goals.Prepared
performance evaluations and hire when necessary.
Worked with Associates when setting targets for business growth
Formulated strategies for meeting and exceeding targets
Motivated employees to meet targets
Identified areas for improvement and follow up with performance
Improvement plan
Conducted weekly staff meetings to inform, train and motivate
employees
JACKY ENTERPRISE, NJ
1998-2001 Sales Representative
Determined customer's needs and placed orders
Managed all customers accounts in Massachusset Region
Analyzed competitive product offerings in terms of features and
benefits as well as price points
Follow-up customer's order and ensured delivery on time
Established highly effective relationship with potential customers
UNITED NATIONS DEVELOPMENT PROGRAM,NY
1996-1998 Management Controller
Evaluated the disbursement requests for
Central african country in compliance with the UN procedures
Developed personal policies and procedures manual for Central
African Management staff.Reviewed and analyzed detail operating
budgets ,variances and recommended corrective actions.Evaluated
administrative policies and procedures.Developed audit programs and established guidelines for physical inventory and evaluated the adequacy of internal controls
Education: MBA , Master of Business Administration
Morgan State University, Baltimore, MD
ISSA TOUKOUR
170 Stonefield Drive #27
Waterbury, Ct 06705
Tel: 860-***-****
=============================================================
Objective: To obtain a challenging Management position where
extensive experience will be fully utilized and further
developed.
Profile :
Excellent organizational , analytical and interpersonal skills
Committed to providing excellent customer service
Management skills:
Proven ability to manage with consistent results and lead
projects and gets results. Adopt a systematic approach to
solving and effectively analyze results and implement solutions
Dedicated and committed , willing to take on challenging roles
and tough assignment
Communication skills:
Excellent communication skills teamed with ability to develop
rapport with employees
Confident in dealing with individuals at all levels. Dedicated to
building a motivated team aware of their role in improving
productivity and quality
Personal attributes :
Highly organized and efficient , a flexible team player who will
work hard and excel in any environment
Impressive work ethic, reliable dependable and conscious
of duties and responsibilities
Positive approach to all tasks and pride in achievement has
resulted many success
Professional experience:
Good financial Management background includes experience
in budgeting reporting and cost control . A skilled sales Manager
with excellent hand- on experience in developing and improving
sales for retail operations.
Crescent Processing Company, Dallas, TX
2010-Present Independent Sales Agent
Credit cards processing Merchant services B2B sales
Provided clients with much range of services, products
and offered them the best solution in their industry.
Golden Eagle LLC, Grewnich, CT
2008-2010 Manager
Ensured customer service standards are met and
Associates behave in a professional manner toward
Customers
Set weekly and monthly goals for employees
Trained employees on how to buy pure gold
Verify daily transactions to ensure buys are accurately
Weighted, tested and priced
Ensured that associates understand legal procedures and
Comply with licensing requirements pertaining to the
Applicable district
Maintain , count and verify cash drawers and cash flow
On a daily basis via use of balance sheets and computerized
Systems
Interviewed and hired quality Associates
Monitor and control payroll with effective scheduling and
Adherence to the posted schedule
Encouraged an atmosphere that allows associates to put
Forward ideas that help develop the business
Developed employees through regular performance feedback
Positive reinforcement, coaching and mentoring
Motivated employees to meet goals
Established and maintained effective relationship with the
Police department that oversee the district
CHRISTIAN BERNARD Corp. NJ
2001-2008 Sales Associate, Assistant Manager ,Manager.
Began with the company as sales Associate then Assistant
Manager and promoted Manager
Provided quality customer service. Developed professional
sales team with sense of urgency and high standard. Provided
support and constructive advice on a daily basis. Run the sales
floor, monitor floor to insure that closing opportunities are maxi-
mized . Planed and organized events as a tool to establish and
expand customer base while increasing sales.Reviewed sales
standings for month and year-to-date, commission report and
payroll report.
Prepared quaterly personal productivity summaries for Asso-
ciates.Conducted sales training on a continual basis. Promoted
upcoming events.
Responsible for hiring and training of new Associates
Follow -up on a status of standing opened special orders
for customers to make sure customer's merchandises are
delivered on time.Set up store's monthly goals.Prepared
performance evaluations and hire when necessary.
Worked with Associates when setting targets for business growth
Formulated strategies for meeting and exceeding targets
Motivated employees to meet targets
Identified areas for improvement and follow up with performance
Improvement plan
Conducted weekly staff meetings to inform, train and motivate
employees
JACKY ENTERPRISE, NJ
1998-2001 Sales Representative
Determined customer's needs and placed orders
Managed all customers accounts in Massachusset Region
Analyzed competitive product offerings in terms of features and
benefits as well as price points
Follow-up customer's order and ensured delivery on time
Established highly effective relationship with potential customers
UNITED NATIONS DEVELOPMENT PROGRAM,NY
1996-1998 Management Controller
Evaluated the disbursement requests for
Central african country in compliance with the UN procedures
Developed personal policies and procedures manual for Central
African Management staff.Reviewed and analyzed detail operating
budgets ,variances and recommended corrective actions.Evaluated
administrative policies and procedures.Developed audit programs and established guidelines for physical inventory and evaluated the adequacy of internal controls
Education: MBA , Master of Business Administration
Morgan State University, Baltimore, MD
ISSA TOUKOUR
170 Stonefield Drive #27
Waterbury, Ct 06705
Tel: 860-***-****
=============================================================
Objective: To obtain a challenging Management position where
extensive experience will be fully utilized and further
developed.
Profile :
Excellent organizational , analytical and interpersonal skills
Committed to providing excellent customer service
Management skills:
Proven ability to manage with consistent results and lead
projects and gets results. Adopt a systematic approach to
solving and effectively analyze results and implement solutions
Dedicated and committed , willing to take on challenging roles
and tough assignment
Communication skills:
Excellent communication skills teamed with ability to develop
rapport with employees
Confident in dealing with individuals at all levels. Dedicated to
building a motivated team aware of their role in improving
productivity and quality
Personal attributes :
Highly organized and efficient , a flexible team player who will
work hard and excel in any environment
Impressive work ethic, reliable dependable and conscious
of duties and responsibilities
Positive approach to all tasks and pride in achievement has
resulted many success
Professional experience:
Good financial Management background includes experience
in budgeting reporting and cost control . A skilled sales Manager
with excellent hand- on experience in developing and improving
sales for retail operations.
Crescent Processing Company, Dallas, TX
2010-Present Independent Sales Agent
Credit cards processing Merchant services B2B sales
Provided clients with much range of services, products
and offered them the best solution in their industry.
Golden Eagle LLC, Grewnich, CT
2008-2010 Manager
Ensured customer service standards are met and
Associates behave in a professional manner toward
Customers
Set weekly and monthly goals for employees
Trained employees on how to buy pure gold
Verify daily transactions to ensure buys are accurately
Weighted, tested and priced
Ensured that associates understand legal procedures and
Comply with licensing requirements pertaining to the
Applicable district
Maintain , count and verify cash drawers and cash flow
On a daily basis via use of balance sheets and computerized
Systems
Interviewed and hired quality Associates
Monitor and control payroll with effective scheduling and
Adherence to the posted schedule
Encouraged an atmosphere that allows associates to put
Forward ideas that help develop the business
Developed employees through regular performance feedback
Positive reinforcement, coaching and mentoring
Motivated employees to meet goals
Established and maintained effective relationship with the
Police department that oversee the district
CHRISTIAN BERNARD Corp. NJ
2001-2008 Sales Associate, Assistant Manager ,Manager.
Began with the company as sales Associate then Assistant
Manager and promoted Manager
Provided quality customer service. Developed professional
sales team with sense of urgency and high standard. Provided
support and constructive advice on a daily basis. Run the sales
floor, monitor floor to insure that closing opportunities are maxi-
mized . Planed and organized events as a tool to establish and
expand customer base while increasing sales.Reviewed sales
standings for month and year-to-date, commission report and
payroll report.
Prepared quaterly personal productivity summaries for Asso-
ciates.Conducted sales training on a continual basis. Promoted
upcoming events.
Responsible for hiring and training of new Associates
Follow -up on a status of standing opened special orders
for customers to make sure customer's merchandises are
delivered on time.Set up store's monthly goals.Prepared
performance evaluations and hire when necessary.
Worked with Associates when setting targets for business growth
Formulated strategies for meeting and exceeding targets
Motivated employees to meet targets
Identified areas for improvement and follow up with performance
Improvement plan
Conducted weekly staff meetings to inform, train and motivate
employees
JACKY ENTERPRISE, NJ
1998-2001 Sales Representative
Determined customer's needs and placed orders
Managed all customers accounts in Massachusset Region
Analyzed competitive product offerings in terms of features and
benefits as well as price points
Follow-up customer's order and ensured delivery on time
Established highly effective relationship with potential customers
UNITED NATIONS DEVELOPMENT PROGRAM,NY
1996-1998 Management Controller
Evaluated the disbursement requests for
Central african country in compliance with the UN procedures
Developed personal policies and procedures manual for Central
African Management staff.Reviewed and analyzed detail operating
budgets ,variances and recommended corrective actions.Evaluated
administrative policies and procedures.Developed audit programs and established guidelines for physical inventory and evaluated the adequacy of internal controls
Education: MBA , Master of Business Administration
Morgan State University, Baltimore, MD
ISSA TOUKOUR
170 Stonefield Drive #27
Waterbury, Ct 06705
Tel: 860-***-****
=============================================================
Objective: To obtain a challenging Management position where
extensive experience will be fully utilized and further
developed.
Profile :
Excellent organizational , analytical and interpersonal skills
Committed to providing excellent customer service
Management skills:
Proven ability to manage with consistent results and lead
projects and gets results. Adopt a systematic approach to
solving and effectively analyze results and implement solutions
Dedicated and committed , willing to take on challenging roles
and tough assignment
Communication skills:
Excellent communication skills teamed with ability to develop
rapport with employees
Confident in dealing with individuals at all levels. Dedicated to
building a motivated team aware of their role in improving
productivity and quality
Personal attributes :
Highly organized and efficient , a flexible team player who will
work hard and excel in any environment
Impressive work ethic, reliable dependable and conscious
of duties and responsibilities
Positive approach to all tasks and pride in achievement has
resulted many success
Professional experience:
Good financial Management background includes experience
in budgeting reporting and cost control . A skilled sales Manager
with excellent hand- on experience in developing and improving
sales for retail operations.
Crescent Processing Company, Dallas, TX
2010-Present Independent Sales Agent
Credit cards processing Merchant services B2B sales
Provided clients with much range of services, products
and offered them the best solution in their industry.
Golden Eagle LLC, Grewnich, CT
2008-2010 Manager
Ensured customer service standards are met and
Associates behave in a professional manner toward
Customers
Set weekly and monthly goals for employees
Trained employees on how to buy pure gold
Verify daily transactions to ensure buys are accurately
Weighted, tested and priced
Ensured that associates understand legal procedures and
Comply with licensing requirements pertaining to the
Applicable district
Maintain , count and verify cash drawers and cash flow
On a daily basis via use of balance sheets and computerized
Systems
Interviewed and hired quality Associates
Monitor and control payroll with effective scheduling and
Adherence to the posted schedule
Encouraged an atmosphere that allows associates to put
Forward ideas that help develop the business
Developed employees through regular performance feedback
Positive reinforcement, coaching and mentoring
Motivated employees to meet goals
Established and maintained effective relationship with the
Police department that oversee the district
CHRISTIAN BERNARD Corp. NJ
2001-2008 Sales Associate, Assistant Manager ,Manager.
Began with the company as sales Associate then Assistant
Manager and promoted Manager
Provided quality customer service. Developed professional
sales team with sense of urgency and high standard. Provided
support and constructive advice on a daily basis. Run the sales
floor, monitor floor to insure that closing opportunities are maxi-
mized . Planed and organized events as a tool to establish and
expand customer base while increasing sales.Reviewed sales
standings for month and year-to-date, commission report and
payroll report.
Prepared quaterly personal productivity summaries for Asso-
ciates.Conducted sales training on a continual basis. Promoted
upcoming events.
Responsible for hiring and training of new Associates
Follow -up on a status of standing opened special orders
for customers to make sure customer's merchandises are
delivered on time.Set up store's monthly goals.Prepared
performance evaluations and hire when necessary.
Worked with Associates when setting targets for business growth
Formulated strategies for meeting and exceeding targets
Motivated employees to meet targets
Identified areas for improvement and follow up with performance
Improvement plan
Conducted weekly staff meetings to inform, train and motivate
employees
JACKY ENTERPRISE, NJ
1998-2001 Sales Representative
Determined customer's needs and placed orders
Managed all customers accounts in Massachusset Region
Analyzed competitive product offerings in terms of features and
benefits as well as price points
Follow-up customer's order and ensured delivery on time
Established highly effective relationship with potential customers
UNITED NATIONS DEVELOPMENT PROGRAM,NY
1996-1998 Management Controller
Evaluated the disbursement requests for
Central african country in compliance with the UN procedures
Developed personal policies and procedures manual for Central
African Management staff.Reviewed and analyzed detail operating
budgets ,variances and recommended corrective actions.Evaluated
administrative policies and procedures.Developed audit programs and established guidelines for physical inventory and evaluated the adequacy of internal controls
Education: MBA , Master of Business Administration
Morgan State University, Baltimore, MD
Contact this candidate