Customer Service Sales

Samantha Siman vw04ou@r.postjobfree.com

**** ******** ***** **** ********, Ohio 43221 330-***-****

Energetic, self-starter with qualifications rooted in customer service and poised in interactions across all business hierarchies. Looking to obtain a position in sales that would enable me to contribute to an organization by utilizing my clinical, educational, and interpersonal experience.

Education

YOUNGSTOWN STATE UNIVERSITY – Youngstown, OH

Major: Bachelor of Science in Applied Science (Rehabilitation Science)

Bachelor of Science, December 2008

Relevant Coursework

• Applications in Athletic Training I, II, III

• Zoology I, II

• Human Anatomy

• Health & Life Choices

• First Aid & CPR(all)

• Business Computer Systems

• Resistance Training

• Exercise Testing and Prescription I and II

• Medical Terminology

• Athletic Training Practicum I, II

• Prevention/Management Athletic Injuries • Emergency Response Athletic Training

• Orthopedic Evaluation/Assessment I, II

• Life Span Motor Development

• Aerobic Conditioning

• General Chemistry I & II

• Pedagological Aspects

• Exercise Program Administration

• Normal Nutrition

• Exercise Physiology

• Human Physiology

• Strength and Conditioning

Special Skills

• First Aid, CPR, and CPR Instructor certified

• Familiarity with Electronic Stimulation and Ultrasound

• Clinical practice with injured athletes

• Experience assisting a Doctor of Physical Therapy, Chiropractor, and Athletic Trainers

• Proficiency with computers, Windows 2000, XP, Internet research,

Networking programs, Microsoft Word, Power Point, and Excel

• Hard worker who is dependable and has a great work ethic

• Goal-oriented, driven, and a fast learner

Employment Experience

SINCLAIR BROADCAST GROUP – Columbus, OH

Digital Interactive Sales Executive. July 2010 – Present

• Take a prospect through the entire sales cycle from prospecting to closing

• Book the business’ advertisement in OSI

• Provide support and point of purchase materials

• Not only meet, but also exceed goals.

MAGGIESBOWWOWBOUTIQUE.NET

Owner / Operator. November 2008 – present.

• Design and maintain website

• Design and custom-make products

• Market by utilizing social media and also pet expos

GERVELIS LAW FIRM – Canfield, OH

Assistant. November 2009 – July 2010

• Call on client bills to ensure they receive proper compensation

• Complete demand packages to send to insurance companies

• Complete duties such as copying, typing dictations, and sending mailers

JUDY CONTI DANCE STUDIO – Youngstown, OH

Dance Instructor / competition co-director. June 2001 – July 2010

• Share the love of dance with children.

• Choreograph four to six dances per season.

• Organize payments, competition registry, and bills.

• Supervise up to forty children at one time while ensuring an exciting time and beneficial learning experience.

• Successfully communicate skills expected of the students.

• Develop rapport with parents and guardians.

RESERVE RUN GOLF COURSE

Shift supervisor / server / bartender. April 2007 – September 2009

• Provide fast and efficient service.

• Count register and lock restaurant at close.

• Assign duties to fellow employees.

• Solve customer service issues.

• Create a fun and friendly environment for customers.

• Prepare most appetizers and salads.

• Maintain cleanliness of restaurant and bar area.

CIRCUIT CITY– Cuyahoga Falls, OH

Product Specialist. November 2005 – February 2007

• Gained knowledge in computers, mp3 players, digital camera, and camcorders.

• Worked well in a team-oriented environment.

• Guaranteed excellent customer service.

• Surpassed sales quota by at least 15% for last 3 quarters.

• Exceeded goals for new credit accounts opened by 10%.

• Ensured Circuit City quality standards were met through stocking shelves, tagging products, doing cycle counts, keeping workspace tidy, and cashiering.

Volunteer Activities

SteelHounds Hockey dance team October 2006 – May 2008

Assistant dance teacher.

Volunteered for Red Cross blood drives in the past.

Vendor representative for a golf expo.

Shadowed a chiropractor for a semester.

Volunteer at Mahoning County Family Services Agency.

References Available upon request.

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