Customer Service Data Entry

Nataly Manzi

****************@*******.***

786-***-****

_____________________________________________________________________

Career Objective

Providing quality customer service for your company through my exceptional skills of organization and communication in order to impact sales and guarantee customers full satisfaction in any possible manner.

Professional Experience

Office Team 2011

General Office Support

• General office duties such as filing, faxing, scanning

• Answering multiple phone calls, and providing customer service via email, and responding with any questions

• Taking care of mailings, and packaging

• Work with Microsoft products such as Word, Excel, PowerPoint, Outlook

• Make sure all mail is sent out

• Gather mailing and distribute them throughout the office

• Input of information from a variety of sources into a computer database

• Take customer orders and enter them into a tracking system

• Manage order entry activities for organization

• Computer typing, and alphanumeric data entry

Twin Dragons Martial Arts Institute 2008 to 2010

Administrative Support

• Supported manager with Administrative and clerical duties

• Answered phone calls and provided Customer Service to clients

• Corresponded with clients via email, followed up with documentation and information on services

• Collected/ recorded payments

• Renewed contracts

• Updated records; data entry into Excel for spreadsheets

• Managed calendar and scheduling

• Ordered supplies and equipment needed

Technical Qualifications

• Exceptional knowledge in Microsoft Word

• Microsoft Excel Microsoft Publisher

• Microsoft PowerPoint

Languages

Fluent in English and Spanish

Education

Miami Springs Senior High School Graduate 2011

References

Amarilys Tarrago 305-***-****

Ana Cabrera 786-***-****

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