Medical Assistant Customer Service

ANGELA DONIS

**** * ***** **, *** Angeles, CA ***59 –213-***-**** (c) –*************@*****.*** PROFFESIONAL SUMMARY

Professionally trained and responsible Medical Assistant /Schedule Coordinator with excellent communication skills demonstrated by 4 years of experience in healthcare.

CORE QUALIFICATIONS

Prioritizing/managing deadlines Appointment Scheduling

Customer Service Skills Specimen collection/ processing

Obtaining/charting vital signs Culturally competent care

Organizational skills Venipuncture, Injections

Strong medical ethic EKG

Microsoft Office Spirometry

Microsoft Excel Aspetic Techniques

Medical Terminology Urinalysis

Patient Registration/ Data Entry Pap Smear Set up

Telephone Techniques 101 wpm

Bilingual in Spanish 10 key

Workers Compensation Filing

EXPERIENCE

California Care Medical Group March 2011 to Current

MEDICAL ASSISTANT/SCHEDULE COORDINATOR

ARTESIA, CA

Front/Back Office but not limited to: Opening office, managing multiple phone lines, preparing charts, processing mail,confirmations calls, constant communication with the State of California and physicians, schedule appointments, engineer schedule for all Doctors, Organized, updated and maintained over 200 patient charts, check-ins/outs, vitals, sellen chart, ekg, venipuncture, translator, editing reports, authorizations, housekeeping duties, traveling, processing biological specimens, ensured HIPAA compliance, asses patients and documented their medical histories, evaluated patient care needs, prioritized treatment, and maintained patient flow. Frequently commended for maintaining the safety, respect and dignity of patients.

Bristol Orthopedics & Sports Medicine November 2008 to May 2010

MEDICAL ASSISTANT/ RECEPTIONIST

SANTA ANA, CA

Front/back office but not limited to: Opening office, managing multiple phone lines, schedule appointments, authorizations e.k.g, dispensing meds, processing biological specimens, high volume of filing, assisting the doctors, ordering supplies, processing mail, data entry, processing payments, venipuncture, check-in/outs, documented patient information obtained from interviews. Performed monthly inventory and maintained office and medical supply counts. completing insurance forms and mailing monthly invoice statements to patients, processing mail,took and recorded patients' temperature, pulse and blood pressure, cleaned and sterilized instruments and disposed of contaminated supplies, helped physicians examine and treat patients by assisting with instruments, injections and suture removal. Authorized drug refills and provided detailed prescription information to pharmacies

Millennium Multispecialty Medical Group June 2008 to October 2008

MEDICAL ASSISTANT

LA PUENTE, CA

Front/Back Office but not limited to: Opening/closing office, managing multiple phone lines, processing mail, filing, data entry, schedule appointments, spreedsheet, editing reports, translator, processing biological specimens, venipuncture, ekg, p.f.t, authorizations, vital signs, assisting the doctor(s), sellen chart, house keeping duties, traveling, keeping our seven office up to date

EDUCATION

LOS ANGELES TRADE TECH CURRENT

PRE-MEDLOS ANGELES, CA

UNITED EDUCATION INSITUTE COLLEGE JUNE 2008

MEDICAL ASSISTANT

HUNTINGTON PARK, CA

CERTIFICATIONS

CPR with A.E.D certified through American Heart Association

BLS - Basic Life Support HIPAA

First aid

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