Human Resources Manager

MICHELLE WATSON

**** **** **** ********, ******** TN 37066

615-***-**** • vuh3qq@r.postjobfree.com

HUMAN RESOURCE MANAGEMENT

A professional Human Resource Manager with over 20 years of experience in recruiting exempt and non-exempt employees and investigating/resolving diverse employee relation issues. Strong background with Worker’s Compensation companies as well as insurance agents and brokers. Possess excellent understanding of all financial considerations of organizations and a proven track record reflecting strong leadership qualifications, driving heightened and improved organization productivity and performance. A fast and effective problem solver with excellent communication and organizational skills.

• Multi-State Wage/Hours Laws • OSHA Compliance/SB198 Safety • Benefit Plan Design/Cost/Savings •

• General Liability Administration • Multi-State Payroll Processing • Multi-State Human Resources Management •

• PeopleSoft program • Insurance/Benefits Administration • ADA/EEO/FMLA/I-9 Compliance •

• ADP Payroll Processing • Worker’s Compensation Administration

ITW CIP , Gallatin, Tennessee 2007 to 2011

Manufacturer of world class fasteners and related products including specially designed, multi-threaded

spring fasteners for the automotive industry.

Human Resources Manager

Reporting to the Business Unit Manager. Responsible for working with Union and non-union employee benefits, resolving employee issues, working with management team to run the organization and handling all HR issues within the organization.

• Established health, safety and risk programs, which reduced workers compensation costs by 10% and maintained a safety record in the top 15% of related industries.

• Achieved a 5% headcount reduction, saving $300,000 per year.

• Directed all labor relations activities with timely settlements, 25 % below published averages.

• Spearheaded union avoidance programs with 100% win rate in organization campaigns.

• Negotiated multiple labor contracts 5% below industry average.

• Reduced dependence on outside vendors by $75,000 per year net expenses, without staff additions.

• Successful preparation and defense of more than 50 EEOC charges, with “no cause” findings in all cases.

• Reduced internal staff by 5%while simultaneously reducing outsourcing costs.

• Redesigned a dysfunctional HR team to functionality as cohesive and aligned business partners.

• Developed and effectively managed HR budget of $100,000.00

• Performed and provided due diligence requirements for acquisition, divestiture and merger activities.

• Catalyst for/advisor to Managers on employee performance issues and policies to ensure integrity of the performance management culture and employee development.

JIPC MANAGEMENT, Lake Forest, California 2005 to 2007

Chain of 8 pizza parlors across Northern and Southern California with a total of 2,800 employees.

Human Resource Manager

Reported to the CEO/Owner. Responsible for the management of all Human Resources and labor issues.

• Achieved over $700,000 in cost reductions per year by restructuring all employee benefits.

• Reduced healthcare cost 50% by implementing managed care plans.

• Conducted numerous training sessions throughout the United States in maintaining union free status, alternative dispute resolution, and diversity.

• Updated and implemented new employee handbook.

• Created, updated and managed the safety training program.

• Evaluated and administered medical, dental and life insurance programs.

• Processed all Worker’s Compensation claims and California OSHA laws and requirements.

• Investigated, resolved and managed employee relations and employee performance/development issues.

• Administered recruiting and processed all new and terminated employees.

• Ensured company compliance with all federal and state labor laws.

• Represented the company in all employee legal problems nationwide.

• Administered 401 (k) plans and evaluated all benefit plans with brokers, recommending changes to control costs, improve benefits, administrative efficiency and maintained competitive programs.

• Managed a staff of 4 in the HR Department.

• Restructured Worker’s Compensation insurance, saving the company $700,000 in premiums and reducing the x mod.

URS CORPORATION, Santa Ana California 2003 to 2005

One of the largest engineering, construction and technical service firms employing more than 50,000

in a network of offices in major cities across the Americas, Asia-Pacific, Middle East, and Europe.

Regional Human Resource Manager

Reported to the Director of Human Resource. Responsible for managing and ensuring successful completion of daily HR operations for Northern California, Southern California and Hawaii.

• Investigated, resolved and managed employee relations and employee performance/development issues.

• Administered recruiting, compensation, benefit and performance management programs.

• Provided management consultation in all areas of HR services.

• Managed Affirmative Action planning and analyzed/prepared ad hoc HR reports.

• Handle H1B and F1 visa issues for engineers

RPM TRANSPORTATION INC., Santa Fe Springs, California 1999 to 2003

Privately held company with services including logistic solutions including truck transportation

and distribution services.

Human Resources Manager

Responsible for handling all HR issues, working on ADP/PC payroll system, performing payroll bank reconciliation reports, various personnel functions and labor issues.

• Wrote the employee handbook and created/managed the safety training program.

• Evaluated and administered medical and dental insurance plans.

• Processed all Worker’s Compensation claims and California OSHA laws and requirements.

BENGAL INDUSTRIES, Huntington Beach, California 1997 to 1999

General contractors of business, office and home remodeling projects

Office Manager

Responsible for developing client invoices/proposals, accounting/financial reporting, planning and HR functions.

• Implemented financial system enhancements, including a new general ledger/accounts payable system.

• Prepared the annual business plan and operating budget and developed the 5 year long range strategic plan.

HOFFMAN SOUTHWEST CORPORATION, Mission Viejo, California 1991 to 1997

Owners of largest Roto-Rooter franchise in the company, operating 11 offices covering seven

States and employing a staff of over 500.

Director of Human Resources

Responsible for acting as a liaison between employees and management including the processing of all new and terminated employees.

• Ensured company compliance with all federal and state labor laws.

• Managed a staff of 5 in the HR Department and co-managed with

branch managers’ employee issues in 30 locations across 6 states.

• Represented the company in all employee legal problems nationwide.

• Managed the payroll department and administered 401 (k) plans.

• Evaluated and administered all benefit plans.

EDUCATION BS in Management, University of Phoenix, Nashville TN,

In progress will be completed January 2012

CERTIFICATIONS I.E.A. Worker’s Compensation Certificate, California

PROFESSIONAL TRAINING Advanced Business Management Software Training, New Horizons Inc.

Human Resources Management UCI

ADP/PC Payroll and PeopleSoft

Dataccount/PC Payroll

California OSHA Compliance USD

CEBS Benefits

COMPUTER SKILLS MS Office, MS Outlook, Lotus Notes, PageMaker, WordPerfect

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