Sandra M. Kuker

**** *. ***** **. *********, CO *0123 303-***-**** vu9beq@r.postjobfree.com

Administrative Assistant & Receptionist

To support the growth and profitability of an organization that provides challenge, encourages advancement, and

rewards achievement with the opportunity to utilize my substantial experience, skills, and proven abilities in an

administrative assistant position.

Offer intermediate computer skills in MS Office Suite and other applications/systems.

Key Skills

Office Management Report & Document Preparation Research, Filing & Data Entry

Customer Service Multi-Tasking Meeting & Event Planning

Agendas & Presentations Scheduling/Calendar Management Supply & Inventory

Excellent Communication Organization & Detail Orientated Writing,Editing & Proof Reading

Experience

Center for People With Disabilities, Thornton, CO 6/2011- 6/2012

OIB Administrative Assistant, Receptionist & Job Coach

Front desk reception requiring the ability to handle a variety of customer service and administrative tasks.

Administrative duties for OIB program by creating group flyers, brochures, supplying & maintaining resource data,

managed multiple calendars and supplies, organized meetings, placed reminder calls, and maintained records in central

database.

Trained individuals with disabilities structured intervention techniques to help them learn to perform job tasks to the

employer’s specifications and to learn the interpersonal skills necessary to be accepted as a worker at the job site in related

community contacts. Conducted assessment, job development, counseling, advocacy, travel training and other services

needed to maintain employment. Results:

Quickly became a trusted assistant to the office management and staff, and earned a reputation for maintaining

a positive attitude and producing high-quality work.

Zynex Medical Inc., Lone Tree, CO 12/2009 -11/ 2011

Executive Administrative & Billing Assistant

Served as executive assistant to the Vice President and management team, handled multiple billing projects,

reporting, filing, data entry, meetings and events, calendars, and office supplies for a busy billing department,

functioned as primary liaison to Vice President. Results:

Liaised with vendors to maintain inventory of office supplies helping to drive a 10% increase in savings.

Created automated daily stats report that reduced inaccuracies and provided executive management with an important

decision-making tool.

FRIENDS FIRST INC., Littleton, CO 09/ 2008 - 10/ 2009

Administrative/Evaluation Assistant

Provided daily administrative support to office staff, customer service to the public and handled day to day evaluation

tasks in conjunction with evaluation program objectives for the Community Based Abstinence Education federal grant.

Results:

Set appointments, meetings and maintained staff calendars creating organization and effective time management.

Coordinated speakers, guests and school assemblies, parent education classes, retreats and off-site events educating

over 5,000 students and parents reducing statistics in teen pregnancy, drop-outs, drugs & alcohol and increasing parent

education and involvement with their teens.

The Kempe Foundation for the Prevention and Treatment of Child Abuse and Neglect 8/2005 – 9/2008

Administrative Assistant & Receptionist

All office administrative and reception functions executed daily, including providing information about Kempe

and its programs to the general public.

Provided administrative support to The Foundation Operations, Communications, Development staff and board

members by creating marketing materials and correspondence for donors and events, coordinating packets, taking

minutes, ordering food, arranging travel, sending invitations, taking registration and handling expenses.

Results:

Maintained all daily Clinical Call telephone and database records ensuring 98% accuracy for statistical and

program information.

Training manual developed resulting in 100% training of administrative staff.

ING Security Life, Denver, CO 4/2001 -12/2004

Claims Examiner & Client Analyst

Professional administrative services provided to clients and major insurance companies for processing life

Insurance death claims.

Efficient customer service administered to external investors and internal staff through a variety of tasks in general

administration. Results:

Created and managed monthly, quarterly and year-end processing and reporting track client accounts.

Developed job position’s first manual including training and development to improve claims accuracy and

customer service.

Directed and managed residential affairs and raising children 5/1996 – 4/2001

Head of household

Position assumed by utilizing skills as a caretaker, teacher, cook, financial planner and scheduler, general errands,

purchasing & inventory, housekeeper and traveling. Results:

Maintained a comfortable, organized, and efficient household.

Life Partners Group, Englewood, CO 5/1995 – 5/1996

Policy illustration Analyst

Researched and analyzed 100 customer inquiries per week regarding life insurance policy performance.

Results:

Translated policyholder and agent ideas concerning the performance of policies into workable plans and addressed

concerns achieving customer satisfaction and retention of business.

Oppenheimer Asset Management Corporation, Denver, CO 8/1985 – 5/1995

Check Associate

Disposition of funds analyzed and resolved for investors.

Correspondence Coordinator

Disposition and review of legal correspondence performed including coordination of work flow among all employees,

brokers, shareholders. Result: Organization and accuracy maintained for 100% investor satisfaction.

Letter of Intent Administrator

Letter of Intent coordination and processing achieved by calculating investments, monitoring sales charges and

adjusting wire order trades. Result: 99% accuracy attained.

Legal Reviewer I, II, III

Negotiated, researched, and processed financial legal documents Result: 99% accuracy achieved.

Spanish correspondence translated into English.

Education

Temple Baptist Academy

High School Diploma

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