Anthony Bogan
Minneapolis, MN, 55405
******@*******.***
Objective:
To acquire a hospitality position utilizing excellent customer service and hard work ethic.
Customer Service / Hospitality:
Greet Customers and determine what each customer wants or needs.
Recommend options and offer solutions.
Able to handle various customer complaints and issues.
Set up and clear tables for banquets, using proper linens and place settings.
Maintenance/Housekeeping:
Follow procedures and OSHA requirements for the use of chemical cleaners and power equipment to prevent damage to the floors and fixtures.
Knowledgeable of various cleaning and maintenance tools such as power washers and industrial washers.
Sort dirty laundry and fold clean linens. Stock all linen carts and storage areas.
Retail Sales:
Maintain knowledge of current sales and promotions as well as store layout and product location. Accurately fill shelves and set up display.
Willing to go the extra mile by placing special orders or call other stores to find desired items.
Promptly ring up transactions and handle payments and knowledge of policies regarding payments and exchanges.
Community Based Vocational Training and Volunteer Experience:
Midtown Global Market -West India Soul Food
Food Prep/Dishwasher/Cashier
Prepared ingredients, for dishes, by portioning, slicing and chopping ingredients. Operated dishwashing machine and washed utensils. Greeted customers, took orders & delivered.
Minneapolis VA Medical Center
Infection Control and Supply Maintenance
Clean utensils using proper safety measurement. Separated and replaced machinery parts.
Four Points by Sheraton Hotel and Hilton Hotel
Banquets/ Housekeeping/Engineering
Banquet area: Set up and tear down the tables. Housekeeping: Changed linens in every guest room. Changed light fixtures, delivered newspaper and brought food trays down to the kitchen to be washed. Used machinery to clean the floors, bathrooms, hallways, etc.
C-Pak Decoration Corps
Quality Control /Assembly/Warehouse
Operated a pallet-jack forklift to unload trucks and transfer supplies to proper location in the warehouse. Labeled bottles, for proper identification.
Lifetime Fitness Arena Club
Janitorial
Safe use of chemicals for cleaning and sanitizing exercise equipment, railings, tanning beds, restrooms and floors and stairways. Collected towels and folded fresh linen and towels.
Goodwill Easter Seals
Retail Store Clerk
Sorted and arranged clothes and miscellaneous items on the show room floor.