Manager

Dawn Wright

*** ******** ***** *******, ** *****

Home 704-***-**** Cell 704-***-****

***********@***.***

Work Experience

Southern Pump & Tank Company LLC – Charlotte NC 2006-Present

Staff Accountant

Prepare month end journal entries and enter them into SAP, calculate and prepare sales and use tax for multiple states in Vertex system. Reconcile General Ledger accounts, clear checks and balance revolver account. Wire money to customers, run bank reports, request stop payments, prepare bank deposits and petty cash. Run salesman, service tech reports and manipulate data in order to obtain monthly rankings. Prepare property tax returns and obtain Business licenses.

Circle K Southeast Regional Office – Charlotte NC (Temporary Assignment) 2006-2006

Financial Analyst

Manipulated data into various reports using excel vLookups, subtotals, pivot tables and creating keys. Once data was formulated into required spreadsheets, information was forwarded to internal management as well as Regional District Managers and headquarters located in Canada.

Hewitt Associates, LLC – Charlotte, NC 2003–2005

Hewitt Associates is a global outsourcing and consulting firm delivering a complete range of human capital management services to companies, including HR and Benefits Outsourcing, HR Strategy and Technology, Health Care, Organizational Change, Retirement and Financial Management, and Talent and Reward Strategies.

Team Lead, Workplace Services (Hewitt acquired Exult)

Managed the research and quality assurance teams within Workplace Services, to ensure integrity of all client documents

• Identified proper search techniques to locate stored documents, and coordinated training for research team to use appropriate tools to resolve document issues and update imaging systems. Initiative saved time and maximized resources.

• Supervised reception and switchboard operations, improving service delivery and service quality.

• Collaborated with vendor on records retention and storage, coordinated projects and clarified objectives for incoming clients to ensure client needs are met.

• Worked closely with team producing productivity reports to verify accuracy.

Business Analyst, Accounts Payable

Compiled and wrote analytical reports on call center productivity and work production for the client and leadership teams.

• Served as team lead, supervising team activities on all client issues.

• Prepared 1099's for more than 2700 cable vendors, producing reports and review information to ensure accuracy.

• Coordinated testing and implementation for client’s accounts payable system conversion from Infinium to SAP, meeting project deadlines and accomplishing implementation goals.

• Provided ongoing instruction and support for client team to facilitate problem resolution for all areas of the department.

• Produced analytical reports, tracking department quality and productivity in Avaya and Siebel systems.

• Worked closely with Auxiliary Services to assist in research of client documents.

Mount Hope Machinery, Charlotte, NC 2001- 2003

Manufacturing plant for large paper rolls.

Plant Accountant

Coordinated all aspects of the accounting process; accounts payable, general ledger, payroll, and annual budget forecasting, maintained fixed asset purchases and reported spending.

• Trained for ISO audits and assumed responsibility for performing internal plant audits.

• Calculated monthly Sales and Use tax for six states and prepared the returns for those states.

• Reported monthly cost analysis to plant manager and plant superintendent.

• Assisted Purchasing and Customer Service with sales register and invoicing.

Dale Earnhardt, Inc., Mooresville, NC 1999- 2001

Nextel series race team.

Accounting Technician

Maintained books for three companies including Pennzoil Team #1, Budweiser Team #8 and Champion Air.

• Coordinated accounts payable, fixed assets, and general ledger, journal entries, and financial statements.

• Maintained fixed assets and depreciation reports; and prepared 1099's for IRS filing for eight companies.

Torrey Homes Charlotte, NC 1997-1999

Large builder of family owned homes and town homes.

Accounts Payable Manager

Supervised accounting personnel and managed accounts payable, vendor billing, and subcontractor payroll. Reported budget analysis to VP Operations and coordinated billing with corporate office.

Squires Homes, Inc., Charlotte, NC 1994- 1997

Large builder of family owned homes and town homes.

Account Analyst

Processed accounts payable, provided account reconciliations, maintained vendor files and handled vendor inquiries.

Royal Insurance, Charlotte, NC 1986-1994

National and international insurance company.

Accounts Payable Bookkeeper II

Designed and implemented analysis report for controllable expenses used for budget corrections.

• Coordinated training and on-going support for accounting staff and field offices

• Processed accounts payable, and returned check and vendor inquiries

Education and Technical Skills

Associate Degree in Business Management, York Technical College, Rock Hill, South Carolina

Associate Degree in Management Administration, York Technical College, Rock Hill, South Carolina

Bachelors of Science in Technical Management, Westwood College, Denver CO

Executive MBA, Colorado Technical University, Colorado Springs CO

Certificate- Change Management and Business Management

Masters of Business Administration in Healthcare, Colorado Technical University, Colorado Springs CO

Earned ISO certification, 2002 Postal Council Committee participation, 2005

Obtained Notary Public Certification, 1996 ARMA International meeting participation. 2005

Software

SAP, AS400 Infinium and AS400 Builder Software, ACCPAC, Net Oracle, FAS

Microsoft Office Suite: Excel, Word, Publisher, Outlook, Access, PowerPoint

Siebel, Avaya Bank of America systems – BAMTRAC, WANDA, and Debit Card System

Bank of New York Office Manager, Sametime, Connect, Lotus Notes, JD Edwards, Docusphere, Visual Records, Check Track, Content Manager, Vertex

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