Manager Sales
Resume:
HOLLEY B. AYRES
BUENA VISTA, VA 24416
EMAIL: *********@*******.***
OBJECTIVE
To obtain a career in a field that truly encompasses my true passion in life which is travel. It will also allow me to use my experience in customer care, sales, & management, while being able to interact & assist the public in a helpful manner.
FUNCTIONAL SUMMARY
Management & Sales experience. Able to work well with or without assistance or supervision. Very fast learner. Hardworking, independent, reliable & punctual. Excellent Time Management & Communication skills. Honest, energetic, & friendly. Extremely personable & excellent customer service skills. Very strong organizational skills. Ability to operate computers and basic office equipment. Excellent attention to details with the ability to multitask & prioritize effectively and efficiently.
EMPLOYMENT
March 2011-Current
Rent A Center Lexington, VA
Assistant Manager (Sales Lead)
Responsibilities include providing friendly service to all customers focusing mainly on sales, offering sales guidance, maintaining a quality showroom, keeping merchandise in excellent condition, ensuring timely deliveries, securing timely payments & collecting on delinquent accounts, conducting customer call backs to ensure satisfaction with their products, inputting customer information into High Touch computer system, answering phone and making telemarketing calls, verifying customer information by calling references, employment and landlords. Generating new leads for the business on a daily basis.
August 2010-March 2011
Peebles
Assistant Manager
One of three assistant store managers within the store and department manager over the Home/Children’s Department. Acting manager to the store during the absence of the store manager. Supervise a number of employees in the various departments of the store. Ensure tasks are completed in a timely fashion. Duties including counting the safe & multiple registers, fulfilling E-sell orders from other stores, filing records of sales, new accounts, customer information etc., checking email & implementing the requests within them. Handling customer complaints/concerns, taking conference calls, assisting other Associates with customer needs and authorizing specific transactions, checking in all freight and preparing packages for shipment. Basically everything that is required of the store manager as well as maintaining my own departments in the store. This involves putting out & organizing all incoming freight, setting all sale prices within my department, completing markdowns of specific items by a set deadline, and general recovery of the area.
February 2008-March 2010
Roanoke Times & World News LLC
540-***-**** (District Manager Julie Roberts)
Rural Route Carrier
Independent Contractor in charge of designated route with approximately 250 customers. Ensure delivery of newspaper by appointed deadline on a daily basis, ensure total customer satisfaction, make sure proper supplies are ordered and used, handle & resolve customer complaints, keep track of new customers as well as vacation stops and holds on route. First goal of this position is to ensure that all customers are 100% satisfied with their service.
EDUCATION
January 2001-March 2002
Dabney S. Lancaster CC Clifton Forge,VA
General Studies Program
Dean’s List 2 semesters
Rockbridge County HS Graduate 2000
REFERENCES:
John Payne 214-***-**** District Mgr. Rent A Center
Heather Ramirez 540-***-**** Business/Personal Reference
Julie Roberts 540-***-**** Previous Distr. Mgr. Roanoke Times
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