Customer Service Accounts Payable

Carla Potter

**** ******** ****** *** ***** MI **108 734-***-**** ********@*****.***

Skills:

** *** (By Touch)

Clerical Support

Internet Research

Customer Service

Microsoft: Word, Excel and PowerPoint

Data Entry

Oracle

Lawson

MISA

Multi line phone system

Excellent Communication Skills

Able to learn and apply information quickly

Hard working, able to multi-task

Employment History:

Accounts Payable Clerk, Kalitta Air, Willow Run MI (March 2011-February 2012)

Internal and External Communication

Ensured that invoices were coded properly

Resolved price and quantity discrepancies within invoices and purchased order

Reviewed and reconciled vendor’s statements

Daily processing of invoices

Create journal entries

Accounts Payable Assistant, Tecumseh Products, Ann Arbor MI (Jul 2008-Feb 2009)

Accounts Payable Associate, Tecumseh Products (Manpower), Ann Arbor MI

(Oct 2006- Feb 2008)

Internal and External Communication

Prepared Weekly Hold Report

Processed invoices using Oracle’s three way match system

Ensured that invoices were coded properly

Resolved price and quantity discrepancies within invoices and purchased orders

Decreased the weekly hold report

Accounts Payable Representative III, Borders Group Inc., Ann Arbor MI (2002-2006)

Daily processing of invoices

Ensured that invoices were coded properly

Internal and External Communication

Reviewed and reconciled vendor’s statements

Mail Clerk, Washtenaw County Traffic Dept., Ann Arbor MI (January- March 2000)

Created excel sheets to document daily payments received in the mail

Provided customer service to assist with questions regarding driving tickets

Sorted and distributed mail

COE Student Assistant, City of Ann Arbor Treasury, Ann Arbor MI (1997-1998)

Office Assistant (1998-1999)

Provided customer service for citizens regarding property tax and water bill questions

Sorted and distributed mail

Ordered office supplies

Education:

Eastern Michigan University, Ypsilanti, MI

Bachelors Degree of Business Administration, Accounting

December 17, 2010

Washtenaw Community College, Ann Arbor, MI

Associate Degree in Applied Science, Accounting

Dean’s List: Fall 2000, Winter 2000 and 2001

Computer Skills:

Windows, Microsoft Office, Lawson, Oracle, AS 400, Internet

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