Administrative Assistant/Office Manager/Coordinator
Resume:
Angela M. Welch
Chicago, Il 60619
*************@*******.***
EMPLOYMENT:
Friend Family Health
Affiliated w/UCH
*/**-******* ********* ********** to CEO/HR Assistant- Duties include but not limited to
Heavy calendaring and phone contact
Schedule meetings, conferences, food/beverages and travel arrangements
Develop and maintain forms, letters and memos
File organization and maintenance
Prepare board meetings and follow-up
Order supplies/ inventory management/mail
Track/coordinate multiple projects simultaneously
Liaison between CEO and senior management
Manage day to day operation of the administration office
Collect time sheets of senior management and keep vacation calendar
Internet research projects including grants
Assist with special events/facilities and vendor relations
Interview phone screening
Collection of employment applications and required documentation for potential employees
Orientation/training of new administration office employees
Compose/maintain letters, memos, policies and procedure, job descriptions and spreadsheets
Advocate Health Care
Chicago, IL
11/98-Present
Patient Service Representative
Open and close Walk-In Clinic
Schedule walk-in, PCP and Specialty appointments
Update patients’ demographics
Give instructions for outpatient specialty appointments
Enter encounters into billing system (IDX)
Collect previous and current Co-Pays
Balance transactions in IDX
Sort patient charts according to assignment
Generate reconciliation reports
United Cerebral Palsy
Chicago, IL
4/97-9/06 Assistant to Senior Program Director-Duties included but are not limited
to managing programs, intake eligibility determination as well as contract compliance
Assisted program director with RFP's, budgeting & expenses
Assisted program director in program development and implementation
Assisted program director in preparing for programs audits
Managed grant contracts including Workforce Investment Act
Assisted with new hires, evaluations and separation process
Prepared payroll and processed staff expenses
Facilitated program orientation and ensure proper service referrals
Monitored accuracy and completeness of case management notes
Assisted clients on how to use pc/other office equipment
Conducted job readiness workshops
Executed billing, tracked receivables, payables and deposits
Scheduled meetings and food/beverage if needed
Supervised staff of four
Vendor/facilities relations
Generate reports as needed
Angela M. Welch
Pro-Staff
Chicago, IL
4/96-4/97 Administrative Assistant-Performed various professional secretarial duties which included: Organizing, preparing and typing; files, reports, manuals, presentation, charts, proposals, contracts, policies, letters and memos. Created and maintained labels for mass mailing projects, edited various printed material, tracked and reported expenses. (Assignment sites- American Express, AON, Author Andersen, J. Walter Thompson Advertising, Levy Restaurants, PM Realty, Southwest Airlines, YMCA and United Cerebral Palsy Association of Greater Chicago.
EDUCATION:
Roosevelt University, Chicago, IL
Major-Computer Science
Minor-Business Administration Degree: BGS
ADDITIONAL TRAINING:
March 2004 Intensive Case Management Training Chicago, IL Certificate
May 2003 National Association of Workforce Development Professionals Conference St. Louis, MO. C.E.U.
Summer 2001 Harold Washington College, Chicago, IL Bookkeeping I & II Certificate
VOLUNTEER ACTIVITIES:
?Church Choir Leader, Administration team, Annual Women’s Retreat Team Planner
SKILLS:
40-60 wpm * Dictaphone/transcription
Microsoft Office word, excel, outlook &beginning power point
Problem solver * Multi-task
Communications written/oral & interpersonal
Ability to supervise
Office Administration
Phone etiquette
Organizational skills
REFERENCES WILL BE FURNISHED UPON REQUEST
Contact this candidate