Jerome Marsh Sr.
**** ********** ***. **********, ** 45240
Contact Number: 513-***-****
E-Mail Address: *************@***.***
Summary Experienced Multi-Unit Professional with over 14 years of extensive background in and thorough knowledge of P/L Management, people development and timely execution of processes and procedures. Exceptional organizational, communication and managerial skills. I also possess advanced interpersonal skills with an ability to challenge high performers. Results driven business strategist; successful in creating vision and creating a culture of high performance.
Areas of Expertise • Planning and Controls
• P/L Management
• Sales Management
• Marketing analysis
• Developing and Implementing Sales programs
• Training and coaching to enhance or improve performance
• Systems implementation and adaptation
ACE CASH EXPRESS Cincinnati, OH DISTRICT MANAGER 2010-2012
Improved loan balance by 50k by implementing better qualifying practices
Increased buyback % by over 6% resulting in better customer retention
Received award for cash shortage improvement Year over Year
Promoted 1 Center Manager to District Manager
Implemented process to expedite efficiency in processing new customers
Managed P/L of of over 11M top line revenues in 12 Store fronts
Improved EBITDA by 5.2% Year over Year
Created weekly incentive programs to improve camaraderie and overall goal attainment.
Initiated search for 2 additional store fronts to assist in organic growth
EZ CORP/EZPAWN Indianapolis, IN REGIONAL MANAGER 2008-2010
Managed all processes and procedures of 14 store locations with an increasing monthly loan balance culminating at 2.8M total
Improved overall company ranking from 33rd at initiation to 6th in 10 months
Initiated identifying and prospecting for new store location in Lafayette IN
Led initiative to stream line communication from store system to Area Managers for better awareness on expense controls
Improved operating income by 8% in 10 months
Selected by Director of Operations to assist in the revision of the Standard Operating Procedures and Operations Manual
Awarded Area of the Month 5x in 14 months.
Received award for Top 5 in Loan Balance Growth Year over Year
Recruited, trained and developed all levels of store staff including Area Managers In Training
Developed additional training programs to support company objectives
Improved same store sales by 4.8% in a struggling economic downturn vs. a company average of -1.2% same timeline.
Rent-A-Center Inc., Cincinnati, OH DISTRICT MANAGER 2001-2008
Supervised over 60 employees comprised of sales/collections responsibilities and total store operations including total P/L responsibility of 13 stores with revenues in excess of $14 million annually
Developed and implemented individual store business plans to increase market share and improve profitability.
Improved same store sales by 8.3% in revenues and 4.9% in profit over a 5 year period. This resulted in an additional 75k base line profit monthly on a reoccurring basis.
Analyzed 10 monthly P/L’s and determined root cause for variances and then leveraged and implemented solutions to improve, resulting in increased revenues and decreased losses
Managed all operational expenses to maximize profit potential to achieve over 15% for 6 consecutive years. That was a marked 6% annualized improvement over the previous five year average.
Achieved 110% of financial targets set by company by conducting monthly reviews and quarterly planning and forecasting training sessions to create and initiate sales campaigns that assist in target attainment.
Led team to improved profit performance through motivational leadership, the attraction, training, development and retention of a diverse quality workforce.
Provided recommendations for business development by identifying need to close non-profitable locations as well as prospecting new store locations near more attractive commercial developments which possess more revenue potential
Developed and promoted 2 of the areas 5 district managers through various self improvement courses and individual business strategist meetings
Performed audits quarterly to identify operational and growth opportunities which helped to minimize future risks relating to mismanagement of assets and resources.
Managed the ordering and flow of over 2M in inventory on a monthly basis to continue to show a fair return on investment for our shareholders and investors.
EDUCATION/CERTIFICATES
Westminster College 1986-1988 Associates, Business Management
Southern Methodist University 2003 Certificate of Completion- Executive/Management Development, Leading a High Performing Sales Team
8 Time Gold Award for achieving 20% profit as a District
Motivational Speaker- Colerain High School, Western Hills High School
Certificate of Outstanding Community Service for Developing and Coordinating J.A.M Association Youth Flag Football League 2007
Overachievers Award for Best Profit Improvement in Region for consecutive years
Area of the Month 2/10 and 3/10
Member of Toast Masters International Indiana Chapter
MILITARY EXPERIENCE
United States Marine Corps 1988- 1993
United States Armed Forces All American Basketball Team Member 1991-1993