Customer Service High School
Resume:
Delisa Mincey
My Resume
Birmingham, Al 35215
As you will note on my resume my expertise covers wide areas of responsibilities, however my hands-on experience and knowledge of customer service is well suited for the goals of this company.
Career Objective: To obtain a challenging position that will allow growth and a chance to use and contribute my education and job experience.
Education: High School Diploma
References: Available upon request.
Work Experience
05/2004-03/2005 McDonalds (Team Member)
*Provide customer service, taking orders, preparing food and responsible for cashier.
03/2005-11/2006 Whataburger (Overnight Team Member)
*Making sure customers are provided with speedy service.
*Working grill properly to ensure quality.
*Cashier on drive-thru.
12/2006-01/2009 Wal-Mart (Cake Decorator)
*Take specific orders. Making appointments.
*Icing and decorating cakes using different skills and techniques.
*Provide excellent customer service in all aspect of selling.
*Making sure merchandise is properly stocked for sales.
02/2008-07/2009 SITEL Corporation (Customer Service Rep)
*Inbound calls from customers due to cell phone use.
*Very fast paced with typing and computer skills.
*Able to sit down with headset for long periods of time to stand the call center environment.
01/2009-03/2010 Applebee’s (Server)
*Individually learn proper information required to take orders, deliver, and receive payments.
*Skillfully trained member to use proper equipment and provide excellent food service.
10/2011-01/2012 Portfolio Recovery Associates (Customer Service Rep)
*Outbound calls made to customers pertaining to collection status.
*Received payments over the phone via check, credit cards or mail in promises.
Contact this candidate