Customer Service Administrative Assistant

JUDY C. GRIZZLE

**** ******** ***** *.*

Marietta, Georgia 30060

Phone#: 770-***-**** Cell#: 404-***-****

Email: ****.*******@*****.***

Administrative Assistant/Customer Service Professional

I bring with me a number of years’ experience as an Administrative Assistant/Customer Service employee in a fast paced, professional environment with outstanding office skills and knowledge of office management procedures. I provided administrative and secretarial support to a large department, managed a number of simultaneous projects and met deadlines consistently and accurately. I am an independent worker recognized for a proactive approach to problem-solving. I have proven experience in a demanding work environment dealing successfully with competing needs and different challenges.

I have proven computer skills with good working knowledge of different computer applications. I am an independent worker who is able to multi-task and meet deadlines efficiently and accurately. I have Bookkeeping skills in Accounts Receivable and Payable. I have excellent scheduling skills and a strong background in customer relations. I have been recognized for the ability to manage multiple tasks and projects and successfully meet deadlines. I am a self-directed worker who enjoys a fast paced work environment.

WORK EXPERIENCE

American Fire & Safety Inc.

Administrative Assistant/Customer Service Representative

Atlanta, Georgia

5/2004 – 3/2012

provided full secretarial and administrative support to the President, Sales and Install Departments of the company and to the Office Manager

managed customer requests for information

prepared department correspondence, documents, reports & proposals

communicated with and handled purchase orders from vendors

entered work orders, made copies of purchase orders and kept record of all purchase orders, and distributed to the appropriate personnel

took service calls, arranged and scheduled service

answered phones & greeted clients and customers

opened mail and distributed to appropriate departments. Construction Administrative experience

Gallery Furniture

Administrative Assistant/Customer Service

College Park, Georgia

1/1992 – 5/2004

provided full administrative support to the President, Sales and Delivery

Department of company

greeted customers and clients, answered phones

prepared Finance reports, did Account Receivable and Payables, made deposits

scheduled deliveries and took service calls

filed correspondence and made appointments

EDUCATION

High School Diploma

TECHNICAL SKILLS

MS Word, Access, Outlook

Attending Class for Excel & Power Pointe

Typing skills (65wmp), copier, fax, credit card & postage machines

Excellent spelling and grammar skills

CORE COMPETENCIES

organizational and planning skills

communication skills

decision-making

problem-solving

flexibility

reliability

teamwork

REFERENCES PROVIDED UPON REQUEST

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