Customer Service Management
Resume:
Chestine C. Solis
Dexterville Classic Subdivision
Sabang, Dasmariñas, Cavite
vsmwhs@r.postjobfree.com
Objectives: Seeking an opportunity in a growing organization to work as enthusiastic and reliable management professional with outstanding management skills and knowledge.
EDUCATIONAL BACKGROUND
2008- 2012 De La Salle University- Dasmariñas
Dasmariñas, Cavite
B.S. in Hotel and Restaurant Management
ON THE JOB TRAINING
July 31, 2011 “International Work and Travel Program (March 13- June 25, 2011)
Busch Gardens
Williamsburg, Virginia USA
Sponsored by GeoVisions
May 21, 2010 “OJT- Restaurant phase ( March 29- April 28, 2010)”
Leslie’s Restaurant
Aguinaldo highway Silang Crossing West Tagaytay city
SEMINARS/WORKSHOP ATTENDED
November 2-9, 2011 “ATS Consolidated (ATSC) Inc. Apprenticeship-By-Experience”
Covering Vessel Familiarization, Front Office Operations, Food & Beverage Services, Housekeeping Services, and Basic Safety on the Ship
M/V SuperFerry 12
October 26, 2011 “Personality Development, Customer Service, Inflight Catering and Airline Safety and Security”
Golden Success
Technical and Educational Institute, Inc.
November 27, 2010 “Carte D’ Or Mousse Fantastico”
Dessert Competition
Under the FoodMach Program of the
De La Salle University – Dasmariñas in
cooperation with Uniliver Foodsolutions
October 01, 2010 “Training and development”
Hotel and Restaurant Management 36
De La Salle University- Dasmariñas
September 11, 2010 “The Overview of Tourism Situation of Palawan Province and its Sustainable Development Program”
Microtel Inns & Suites - Palawan
Puerto Princesa City, Palawan, Philippines
August 18, 2010 “Front Office Seminar”
Hotel and Restaurant Management Society
De La Salle University- Dasmariñas
August 04, 2010 “Bartending Seminar”
Hotel and Restaurant Management Society
De La Salle University- Dasmariñas
July 10, 2010 “Committee Workshop”
Hotel and Restaurant Management Society
De La Salle University- Dasmariñas
August 19, 2009 “Coffee Session with the Academe”
World of Coffee & Barista Basics
Gloria Jean’s Coffees
De La Salle University- Dasmariñas
EXTRA CURRICULAR ACTIVITY
February 25, 2012 Events Management- “Dare to Move Extreme Street Dance Showdown
Le Pavillon Metropolitan Park, Pasay City
2008- 2010 Member, Hotel and Restaurant Management Society
De La Salle University- Dasmariñas
SPECIAL SKILLS
• Computer Literate
• Leadership Skills
• Proficient in Communication Skills
• Culinary Skills
• Housekeeping skills
• Food and Beverage service
CHARACTER REFERENCES
• Mr. Christopher A. Peji, Faculty
De La Salle University - Dasmariñas
Dasmariñas, Cavite
(046-***-**** Local 3090
• Mr. Arden G. Aurellado, Faculty
De La Salle University - Dasmariñas
Dasmariñas, Cavite
(046-***-**** Local 3090
I hereby certify that all information written above are true…
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