Bryan K. Smith

**** ******** *****

Fort Wayne, Indiana 46804

vsh6wv@r.postjobfree.com

260-***-****

IT Project Manager / Network Engineer / Network Administrator

Technical Expertise

• Nortel Routers & Switches

• Cisco Routers & Switches

• LAN / WAN Networks

• Wireless Network

• Multiple Site Connectivity

• Wiring Practices

• Windows 2000/2003/2008

• Watchguard Security Devices

• Microsoft Active Directory

• Desktop Applications

• Customer Relationships

Professional Experience

03/08 – 09-09 Intrasect Technologies – Wabash, Indiana

Network Support Technician

• Intrasect Technologies is the IT Consultant Division of Wabash Electric.

• Worked to support over 70 customers.

• Managed Projects that permitted customers to update their Network Infrastructure.

• Connect-Wise Helpdesk Software to respond to end user trouble tickets.

• N-able to monitor Customer’s network devices.

• Installed LAN and WAN infrastructure, including, Watchguard Firewalls

• Built, installed and managed Windows 2003, Windows 2003 SBS and Windows 2008 Servers

• Installed, maintained and supported the following products:

Arcserve Backup Solutions

Symantec Antivirus

ESET Antivirus

WebMarshal and MailMarshal Security Software

11/06 – 09-07 Transwheel Corporation – Huntington, Indiana

Network Administrator

• Supported 200 users for the repair of automotive wheels.

• Operated the Helpdesk by responding to end user trouble tickets.

• Installed LAN and WAN infrastructure for existing and new sites.

• Built, installed and managed 16 Windows 2000 and 2003 AD servers in 6 locations

of which there was a one Citrix server, Exchange 2003, SQL 2000 and 7 AD Controllers

09/06 – 11/06 Affiliated Computer Services – Fort Wayne, Indiana

Network Engineer – for the City of Fort Wayne and Allen County

• Support government operations during Novell to Microsoft Active Directory Migration

• Support physical infrastructure for the City of Fort Wayne.

• Configured and installed new Cisco equipment.

• Responded to and resolved network trouble tickets.

11/97 – 01/06 Verizon Data Services – Fort Wayne, Indiana

Systems Administrator / Network Engineer – Enterprise Network Client Services

• Supported telephone operations of the North Central region internal network services for LAN and WAN 2500+ users.

• Installed new LAN sites and maintained, upgraded, and improved existing LAN sites in Indiana, Ohio, Missouri, Michigan and Wisconsin.

• Managed LAN projects encompassing planning; ordering parts; coordinating union craftsman and technicians, mounting; cabling, and configuring equipment and turning up equipment.

• Responded to and resolved network trouble tickets on a rotational 24/7 on-call pager.

• Installed Nortel and Cisco routers and switches, General Data Comm and DigiLink CSU/DSU digital modems, ATM and Ethernet switches.

• Built, administered, and troubleshot 125+ Intel based servers to include Windows NT4, 2000, 2003, Linux and Banyan Vines

• Maintained Intel based server hardware to include HP Netserver and Compaq Proliant

• Assisted PC Desktop Technicians to analyze problems with Windows, MS Office software applications, Email, Mainframe, and Remote Access.

• Contributed to the group’s ISO9002 certification and participated in several audits.

• Managed data security, backups, archiving, disaster recovery, and all data center operations administration and user support.

05/96 – 06/97 CDI Corporation (Technical End-User Training) – Charleston, West Virginia

Systems Administrator / MicroStation Help Desk Analyst / Instructor

• Maintained internal computers and LAN networks in multi-office locations.

• Served as “Help Desk” analyst for the MicroStation Value added Reseller (MVAR).

• Instructed PC maintenance and repair course for students to pass A+ certification exams.

• Configured classrooms for Microsoft Authorized Education & Training courses.

• Administered 3 Windows NT 4.0 servers, one Novell NetWare 4.1 server, and one MS Exchange 4.0 server.

06/87 – 05/96 Alliant Techsystems (Defense contractor) – Rocket Center, West Virginia

Facilities Engineering / CAD System Administrator (1990 – 1996)

• Managed 35-user MicroStation, Novell, and Windows NT node network.

• Managed a 3-unit engineering plotting station, using pen, laser and electrostatic plotters.

• Upgraded and repaired PCs within the Facilities Engineering Network.

• Assisted the Lead Senior Novell administrator with non-MicroStation users.

• Established and implemented engineering documents design standards.

Mechanical Designer (1987 – 1990)

• Designed equipment for solid rocket motor production.

1980 – 1984 United Stated Army

Military Occupation Specialty (MOS): 15J-10

• Fire, Direction and Control for LANCE Missile.

Certifications

• CompTIA A+

• Microsoft Certified System Engineer NT4 (MSCE)

• Microsoft Windows XP Professional

• Microsoft Windows Server 2003

• WatchGuard Certified System Professional

Pursuing the following Certifications

• Cisco Certified Network Associate (CCNA)

• Microsoft Certified Technology Specialist (MCTS)

• VMware Certified Professionals (VCP)

Education

Pursuing

• B.S. in Business Information Systems

Indiana Wesleyan University – Fort Wayne/Marion, Indiana

• A.A.S. in Information Technology

Ivy Tech State College – Fort Wayne, Indiana (Two classes to Graduation)

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