Medical Assistant Customer Service
Resume:
Riquita Van Holt
Pittsburgh, Pennsylvania 15210
*********@****.***
Objective:
My objective is to obtain a position as a Medical Assistant with emphasis and patient interaction and preparation.
Profile:
People-oriented self-starter with notable communication and customer service skills. Strong work ethic and clinical skills. Strive to provide continuum of best possible care, keeping needs of patients foremost in mind.
Education:
Kaplan Career Institute-ICM Campus
Diploma, Medical Assisting, April 2007
Successful completion of Medical Assisting Externship (225 hours)
Carrick High School
High School Diploma, June 2004
Applied Medical Assisting Skills:
Clerical
Medical Terminology Appointment Scheduling
Venipunctures Insurance Billing and Coding
Typing 40 WPM MSWord, Internet Proficient
Clinical
Injections Blood Pressure
Vitals Sterile Techniques
Autoclave EKG
Positioning and Draping Urinalysis
Microscopes Anatomy
Work Experience:
7/2008- Current UPMC Magee Woman Care Associates
Medical Secretary
8/2007-7/2008 UPMC CMI-Prime Care Medical Associates
Medical Assistant
7/2007-8/2007 UPMC Magee-Womens Hospital
Temporary Medical Assistant
5/2007-6/2007 UPMC Presbyterian Hospital
Temporary Medical Assistant
2/2007 - 4/2007 Magee at Mt. Oliver (Outpatient clinic)
Medical Assistant (Extern)
Front office duties: Performed patient check in and check out, collect co-payments, answer phones, schedule appointments, pull charts, charges entry, and other duties associated with the front office.
Back office duties: Prepare and maintain exam rooms, inventory of supplies, greet and room patients, took vitals, sent diagnostic lab cultures to the Allegheny County Health Department and Magee, assisted the doctor with OB/GYN exam procedures including colposcopy, biopsy, and IUD insertions. Other duties include performing EKG s, drawing blood, and giving injections such as: flu vaccines, pneumonia vaccines, and shingle vaccines among many others.
2006-2007 OSI
Customer Service Representative
2004-2005 Private Daycare
Daycare Provider
2002-2004 Wendy's
Crew Member
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