Customer Service Sales
Resume:
Marilyn Bushnoe
Flagler Beach, FL 32136
**************@*****.***
Skills
• Supervisor of 30 employees including cashiers, cart attendants and guest service employees
• Customer support to increase customer satisfaction
• Managed over 150 accounts processing sales from order to delivery
• Trainer for cashiers
• Multi-tasking to complete a goal
• Increasing profit through the use of Guaranteed Revenue Application
• Team Leadership Experience
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Outlook
• Organizational skills including: labeling, color coordination, and alphabetical arrangement
• Switch-board phone experience; sales and customer service experience on phone
• Outgoing and friendly
• Scope/Comet and Winsen knowledge
Education
Daytona State College
BAS in Management and Supervision, July 2011 GPA 3.3
• President’s List
• BAS Club (Secretary)
Mount Wachusett Community College
AA in Business Administration, Dec 2009
Experience
Administrative Assistant- Eagles Nest Storage
3/11-present
Answering a multi-line phone
Moving in and out tenants
Sales and Customer Service
Created and maintained website- www.eaglesneststrge.com
Closing the books daily, weekly, and monthly
Organizing and Multi-tasking to achieve goals
Increased occupancy through marketing
Use of Winsen software
Direct Care- Home Sweet Home, Palm Coast FL
7/10-7/11
Helping six individuals with Daily Tasks
Responsible for administrating medications
Certified in CPR, First Aid, and Med Admin
Cooking and Cleaning
Involving individuals in activities
Taking blood pressure and sugar levels when needed
Guest Service Attendant- Target, Palm Coast, FL
11/09– 6/10
Supervise 10-12 cashiers, cart attendants, guest service employees on a single shift
Ensure all breaks are taken within labor law requirements
Promote guest satisfaction and deal with issues as they arise
Handle cash to cashiers and bank cash at the end of the night
Encourage and close credit card sales
Account Development Sales Representative-Deluxe Corp, Groton, MA
6/06-10/09
Managed over 150 accounts with major emphasis on sales
Utilized customer service skills to reduce tension for customer issues
Coordinated production of orders with the manufacturing plant and set delivery dates of
products to meet the need of the customer
Handled supervisor calls
Promoted products in order to expand account sales
Worked with new accounts through outbound follow-up call
Set up appointments for phone conference calls through Outlook
Emailed new and existing customers through Outlook
References
Carol Temmello- Deluxe Corp, Supervisor
500 Main St
Groton, MA 01471
Kim Carney – Eagles Nest Storage, Manager
2601 Moody Blvd
Flagler Beach, FL 32136
Robin Steup- Target, Team Leader
5100 Moody Blvd
Palm Coast, FL 32164
Nicole Taschereau- Deluxe Corp, Co-worker
304A Island Pond Rd
Derry, NH 03038
Contact this candidate