System Administrator Technical Support

Ravi Kumar. E.M

Technical Support / System Administrator

vrrjqr@r.postjobfree.com, vrrjqr@r.postjobfree.com

Tel: 66407545

Objectives:

Work in a challenging and innovative arena of Information Technology. Highly motivated, Result oriented with consisted record of exceeding standards and expectations. I am well experienced in Computer Assembling – Installing – Configuring & Hardware Trouble Shooting & Maintenance, Network Administration & Cabling and End-user Support.

Technical Certifications:

CCNP (Implementing Cisco IP Routing) (CISCO ID: CSCO11837073)

CCNA (Cisco Certified Network Associate) – Sep 2007

(CISCO ID: CSCO11281149)

MCSA (Microsoft Certified System Administrator) – Aug 2007

(MCP ID: 3790446)

Educational Qualification:

• ADCA (Advanced Diploma in Computer Application) – Dec 2000

• DCHE (Diploma in Computer Hardware Engineering) – Oct 2002

• DNE (Diploma in Network Engineering) – Jan 2003

• B.com. (Bachelor of Commerce) - Pursuing

Experience:

Total Experienced in Technical Network Support and System Administrator: 6 Years

Technical Skills:

Configuration of Cisco Router & Switches IOS (Inter-networking Operating System)

• Design and implementation of Interior routing protocols like RIP, IGRP, EIGRP, OSPF and BGP

• Good Knowledge in Cisco Routers Internetworking Basics & OSI Reference Models

• LAN Design, Configuration and Implementation

• Good Knowledge in Booting Configuration and Password Recovery

• Good Knowledge of TCP/IP addressing & Subnetting using Variable Length Subnet Mask (VLSM)

• Managing Traffic with Access Control List & Authentication (PAP & CHAP)

• WAN Protocols with Frame relay, ISDN, PPP and HDLC

Cisco Layer 2 & Layer 3 Switches

• VTP and VLAN Configuration

• Inter VLAN Communication

• Switch-Port Security

Configuration of Microsoft OS (Operating System) & PC Hardware

• Installation, configuration and administrative of windows 2008 server, 2003 server, windows 7, 2000 server and professional, XP & ISA Server 2006

• Managing users, profile, Groups Account & Managing and Editing Group Policies

• Configuration of TCP/IP protocol network with DNS & DHCP server on windows 2000, 2003 & 2008

• PC level troubleshooting and solving hardware related problems

• Configures & managing of network printers

• Understanding system level security

Professional Experience:

United Gulf Construction Company

From Oct ’06 Till Date

Position: Network Technical Support / System Administrator

1. Installation of Operating Systems like Windows 9x, XP, Windows 2000, 2003, and connecting it

to the network.

2. Setting-up and maintaining the windows 2000, 2003 & 2008 servers / clients

3. Configuring and Maintaining DNS, DHCP, WINS, User Accounts and Active Directory

4. Creating new Firewall Policy in ISA Server 2006 and applying permissions on users and restrict and

Block users from unwanted websites.

5. Install and configure of the Network

6. Backup and Restores

7. Troubleshooting printers problems and network connection

8. Connecting and configuring networks

9. Cabling (UTP)

Hari InfoTech, India.

From May` 04 to May` 06

Position: Technical Support & Service Engineer

a. Installed and Configured Windows Operating Systems like Windows 98, Windows NT, Windows 2000 Server, Windows 2000 professional. Other platforms like Linux and Novell Netware

b. Installed various Software & Packages like Windows Office 2000 & XP. Installed and worked in C, C++, Java 1.2, Visual Basic 6.0, FoxPro 2.6 and Microsoft Office.

c. Computer Hardware Assembled, Maintained, Upgrade & Troubleshoot. Maintained documentation on Computer details like Operating System, Hardware. and Network IP address.

d. Administrating Windows NT, 2000 & 2003 Server and configuration. Created and managed Users and Groups and Provide Security for them. Printer installation and maintain and Network maintained and Troubleshoot.

Personal Details:

Name Ravi Kumar

Nationality Indian

Date of Birth 31st July 1981

Marital status Single

Civil ID Number 281*********

Residential details # 18 (Transferable Visa)

Expire Date 25th Oct 2011

Passport Number E6725052

Expire Date 11th Sep 2013

Language known English, Tamil, Malayalam, Hindi, Arabic

DECLARATION:

I hereby declare that the information furnished above is true to the best of my knowledge.

Thanking You Truly,

(RAVIKUMAR. E.M)

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