Administrative Assistant Customer Service

Computer Skills:

MS Word, Excel, PowerPoint, Access, Outlook, Quick Books; AS400; ; Windows XP/Vista ; People Soft

Rebecca M Blea

***** ********* **** * *******, IN 46517 n 574-***-**** n ***********@**********.***

Targeting Administrative Assistant Opportunities

Administrative professional eager to leverage 3 years of experience and office management skills to secure an administrative assistant position. Highly organized, efficient and skilled in a variety of office support tasks, including:

§ Office Organization & Administration

§ Records & Database Management

§ General Bookkeeping (A/P & A/R)

§ Telephone & Front Office Reception

§ Workmen’s’ Compensation

§ Spreadsheets & Reports

§ Scheduling & Calendaring

§ Meeting & Event Planning

§ Filing & Data Entry (45 WPM)

§ Payroll

Experience

Golden living Center Mishawaka, IN Health Care / Assisted Living

Assistant Business Office, November 2009 – March 2010

Provide administrative and executive support within busy office. Manage resident rust accounts and collections. Conducted payroll by weekly with daily input of hours. Assisted in Human resources functions.

Results:

§ Earned “outstanding” ratings on annual review. Recognized for high-quality work, organizational strengths

and exceptional customer service delivery.

§ Praised by supervisor for catching p 10 months of past due account payable accurately in 2 days when in new position.

§ Maintained Resident petty cash accounts an processed reconciliations for their accounts along with credit card and company petty cash

§ Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.

Golden Living Center Elkhart, IN Health Care / Assisted Living

Administrative Assistant / Receptionist, September 2008 – November 2009

Performed alongside Business Office Manager and as well as assisting the A.B.O.M. Conducting multiple tasks handed down by management. Quickly became a trusted asset known for “can-do” attitude, flexibility and high-quality work. Maintained customer relations always letting people leave with a smile. Greet customers: building a rewarding rapport.

Results:

§ Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up time.

§ Processed cost control for administrator and ancillary use

§ Mass mailing , and assisted with new resident paper work

§ Enthusiastically gave tours of facility.

§ Created databases and spreadsheets that improved inventory management and reporting accuracy.

Education

Penn High School Mishawaka, IN 46545

High School Diploma (GPA 3.0 )

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