Profile Dedicated professional with a strong background in management, including multi-unit and senior level experience with a Fortune 500 Restaurant Company. Strategic analyst with experience in corporate forecasting, budgeting, and financial analysis. Business management experience as owner of small business. Motivated self-starter, effective working independently and as a team member.
Experience
Sports Pub & Grill 2006 – 2008
Owner/Operator including all responsibilities of business ownership and operations
Franchise Restaurant Group (Two National Restaurant Brands) 2000 – 2006
Operations Analyst March 2003 – December 2005
* Partnered with senior staff in the preparation of annual operating plan incorporating sales projections and expense forecasts (Annual Budget $157mm)
* Gathered, analyzed, and interoperated data history for the quarterly budget process of 136 individual restaurants
* Facilitated monthly “Business Review” meetings for Senior Staff members of both restaurant concepts, analyzing and action planning financial results and opportunities for improvement
Senior Director of Operations March 2000 – March 2003
* Multi–Unit Manager responsible for the successful operation and profitability of 40 restaurants in Wisconsin (Annual Sales Budget $30mm)
* Following the acquisition of 90 restaurants from YUM Inc, played key role in the transition and restructuring process
* Partnered with HR Department to conduct monthly “Human Resource Planning” meetings with Directors to identify staffing needs and implement plans to recruit, select, train, develop and retain qualified management teams in each restaurant
* Worked with HR, Facilities and Operations Teams to ensure successful new unit start-ups
National Restaurant Brand 1979 - 2000
Area Manager September 1985 – March 2000
* Multi-Unit Manager responsible for the successful operation and profitability of 10 restaurants in Northeast WI. (Annual Sales Budget $150k)
* Area was consistently used as a test market for corporate initiatives and potential national launch decisions ie; new product innovations, training programs, specification processes, new cooking procedures and more
* Recipient of annual Presidential, Company All-Star, and Regional awards (12 times) for product quality and customer satisfaction scores, as well as turnover and profitability
* Received national recognition for implementing a school lunch program in the Green Bay Area School District resulting in large additional sales revenues
Restaurant General Manager November 1979 – September 1985
* Responsible for the successful operation and profitability of a single restaurant by providing daily direction and supervision to all team members
* Full human resource responsibilities for recruiting, hiring, training, and development of a successful team aligned around all elements of the company vision
* Achieved sales plan through effective management of in-store retailing, executing effective neighborhood marketing activities, and community involvement
Education/Training
* Fox Valley Lutheran High School – Diploma
* Ongoing professional training including courses in management, high impact leadership, problem solving, customer satisfaction, computer skills, time management, coaching and communication